Business Systems Analyst, FinancialForce

3 days ago

Hyderabad, Telangana, India Blackbaud Full time ₹ 6,00,000 - ₹ 8,00,000 per year

As a Staff Business Analyst, you will support a variety of teams within Blackbaud to facilitate cohesion between departments, including but not limited to Services, Support, Customer Success, Contracts and Billing, Finance, IT and Master Data. The Business Analyst, Staff provides operational support to align business processes and financial procedures incorporating a heavy focus on data hygiene. The ideal candidate is self-motivated with strong customer service skills.

What you'll do
Carry out procedures to maintain data, transactions and reports from systems.
Resolve issues in an efficient and friendly manner.
Accurately manage, document and prioritize activities surrounding inbound
requests/issues.
Be responsible for regular follow-up on open requests and quick resolution within expectations.
Complete recurring business operations tasks on schedule with accuracy.
Perform user acceptance testing on break/fix and new features.
Provides daily coverage on incoming requests and emails to the team.
Identify and assist with critical data clean-up and special projects.
Research and process outage credits.
Assists with reviewing and maintaining all Customer Success Operations business procedures.
Evaluate business processes, uncovering areas for improvement, and assisting in developing solutions.
Serve as a liaison between Customer Success Operations and end users.
Business Systems Analyst, Staff A

What we'll want you to have:
Bachelor's degree, or equivalent
2 years of experience in an operations role
Candidates with experience utilizing Excel, Salesforce, Financial Force/Certinia and
Workday systems will be prioritized.
Knowledge of Renewals, Services, Support or Success organizations is preferred.
Experience in gathering & analyzing information and developing effective solutions to difficult problems or situations.
Investigates and acts to meet internal customers' current and future needs.
Constantly looking for opportunities to improve business efficiency.
Highly organized with great attention to detail.
Self-starter that works well independently.
Gives internal customer needs priority and responds quickly to internal customer concerns.
Experience in identifying opportunities to improve business efficiency
Effectively uses systems and processes to measure, monitor, manage, or impact performance.
Willing and able to take an assertive role in contributing to the management of day-to day activities of both internal members for associated projects.
Hours will be standard schedule for Blackbaud India. Able to work flexible hours as required by business priorities
Advanced level English

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

  • Business Analyst

    3 days ago

    Hyderabad, Telangana, India Randstad Full time US$ 90,000 - US$ 1,20,000 per year

    Overview: We are seeking a skilled Business Analyst with experience in Certinia (formerly FinancialForce) to join our product delivery and Scrum team. This role requires a deep understanding of business processes, exceptional analytical skills, and the ability to translate business needs into functional requirements, specifically within the Certinia...

  • Business Systems Analyst Position

    7 days ago

    Hyderabad, Telangana, India beBeeBusiness Analyst Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OpportunityWe are seeking a highly skilled and analytical professional to collaborate with System Architects and Product Managers. The successful candidate will have excellent communication and problem-solving skills, as well as experience with Agile software development methodologies.This role requires strong technical knowledge and ability to...

  • PEGA Business Analyst

    3 days ago

    Hyderabad, Telangana, India Truviq Systems Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    As discussed we have openings with our firm i.e Truviq Systems Pvt Ltd.Please find below job description & company profile for your reference.Also please revert with your response after going through the same.Location:HyderabadExperience:3+ yrsDomain :HealthcareRequirementsWe are seeking a qualified and experienced Pega Business Analyst to join our dynamic...

  • PEGA Business Analyst

    3 days ago

    Hyderabad, Telangana, India Truviq Systems Full time

    Job DescriptionAs discussed we have openings with our firm i.e Truviq Systems Pvt Ltd.Please find below job description & company profile for your reference.Also please revert with your response after going through the same.Location: HyderabadExperience: 3+ yrsDomain : HealthcareRequirementsWe are seeking a qualified and experienced Pega Business Analyst to...

  • Business Systems Analyst

    1 week ago

    Hyderabad, Telangana, India beBeeBusinessSystemsAnalyst Full time ₹ 10,00,000 - ₹ 14,00,000

    **Job Title:** Business Systems AnalystWe are seeking a seasoned Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a crucial role in analyzing an organization's processes and systems, assessing the business model and its integration with technology.**Key Responsibilities:**Analyze an organization's current state and...

  • Business/ System Analyst

    3 days ago

    Hyderabad, Telangana, India Agivant Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're seeking a Business/System Analyst to join our team. You'll play a critical role in discovering, documenting, and mapping the client's existing and target quotes configuration processes. Your insights will be essential for designing an effective quotes management solution on the Salesforce RCA platform.Responsibilities:Conduct workshops and interviews...

  • Certinia PSA Specialist

    1 week ago

    Hyderabad, Telangana, India beBeeCertinia Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Certinia PSA ConsultantWe are seeking an experienced professional to implement, configure, and customize Certinia PSA (FinancialForce PSA) to meet the business requirements.The ideal candidate will have a strong understanding of project management, resource management, and billing workflows in PSA. Hands-on experience with Certinia...

  • Business System Analyst

    3 days ago

    Hyderabad, Telangana, India Agivant Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job DescriptionWere seeking a Business/System Analyst to join our team. Youll play a critical role in discovering, documenting, and mapping the clients existing and target quotes configuration processes. Your insights will be essential for designing an effective quotes management solution on the Salesforce RCA platform.ResponsibilitiesConduct workshops and...

  • Strategic Business Systems Analyst

    47 minutes ago

    Hyderabad, Telangana, India beBeeBusiness Full time ₹ 20,00,000 - ₹ 25,00,000

    Technical Business Analyst RoleThe successful candidate will analyze current workflows and data flows across various systems to identify areas for improvement and recommend solutions. They will collaborate with cross-functional teams to design and implement integration APIs, ensuring seamless system interactions.Key Responsibilities:Analyze business...

  • Business Systems Analyst

    1 week ago

    Hyderabad, Telangana, India beBeeAnalyst Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Business Systems AnalystAs a Business Systems Analyst, you will be responsible for managing business support by being part of a team managing operational business issues. You will analyze and troubleshoot complex processes, facilitate communication with business stakeholders, and ensure timely issue resolution.Key Responsibilities:Analyze and...