Store Manager

2 weeks ago

Pune, Maharashtra, India Nestasia Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title
: Store Manager – Retail Store


Location
: Pune, Maharashtra

Key Responsibilities

  • Sales & Revenue Management
  • Drive store performance to meet or exceed sales targets
  • Analyze sales trends and implement strategies to improve revenue
  • Coordinate promotions and in-store campaigns
  • Customer Service Excellence
  • Ensure high levels of customer satisfaction
  • Resolve customer complaints and feedback professionally
  • Train staff to deliver consistent service quality
  • Staff Supervision
  • Train, supervise, and evaluate store employees
  • Create staff schedules and manage attendance roster with Area Sales Manager
  • Motivate team to achieve performance goals
  • Inventory & Merchandising
  • Monitor inventory levels and ensure timely replenishment
  • Manage stock rotation and minimize shrinkage
  • Manage Stock Audit
  • Maintain visual merchandising standards (displays, cleanliness, layout) (if required)
  • Operational Control
  • Ensure compliance with company policies and standard operating procedures (SOPs)
  • Handle store opening/closing procedures, cash management, and daily reporting
  • Maintain safety, hygiene, and audit-readiness
  • Reporting & Communication
  • Prepare daily, weekly, and monthly sales and operations reports
  • Coordinate with area or regional managers for business updates
  • Provide market insights and customer feedback to head office

Qualifications

  • Minimum
    12th pass
    , Graduation preferred (BBA/B.Com/B.A. etc.)
  • 3–8 years of retail experience, with 1–3 years in a supervisory/managerial role
  • Prior experience in fashion, electronics, FMCG, or departmental stores preferred

Key Skills Required

  • Retail operations management
  • Team leadership and staff development
  • Inventory control and merchandising
  • Strong communication and interpersonal skills
  • Sales planning and customer service
  • POS systems, billing, and cash handling
  • Problem-solving and decision-making

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