Claim Coordinator
1 week ago
Role & responsibilities
- To create awareness about reimbursement claims submission. (Pre & Post Hospitalization)
- Efficiently and effectively handle grievance / issue raised by patients, escalate issue to the team leader, as necessary.
- Regularly Follow-up with Insurance company/TPA for claim status and Updates on ERP.
- Timely follow up with patients' messages and provide updates to them in the WhatsApp group.
- Fetching Insurance Admissibility details from Insurance company/TPA.
- Scan the medical documents given from submission.
- Share the documents in patients WhatsApp group.
- Upload the documents in ERP
Qualifications & Skills.
- Any Graduation
- Should have good listening skills.
- Excellent interpersonal & communication skills
- Should have good comprehensive skill.
Experience.
Freshers/ experience
Additional Skills.
- Strong verbal skills Fluency in English and other regional language (Added Advantage).
- Strong problem-solving skills and enthusiasm for new tasks and challenges
- Relationship building skills.
- Ability to multitask and prioritize, with a strong work ethic and attention to detail
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