Claim Coordinator

1 week ago


Bengaluru, Karnataka, India Karthika Consulting & Solutions Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Role & responsibilities

  • To create awareness about reimbursement claims submission. (Pre & Post Hospitalization)
  • Efficiently and effectively handle grievance / issue raised by patients, escalate issue to the team leader, as necessary.
  • Regularly Follow-up with Insurance company/TPA for claim status and Updates on ERP.
  • Timely follow up with patients' messages and provide updates to them in the WhatsApp group.
  • Fetching Insurance Admissibility details from Insurance company/TPA.
  • Scan the medical documents given from submission.
  • Share the documents in patients WhatsApp group.
  • Upload the documents in ERP

Qualifications & Skills.

  • Any Graduation
  • Should have good listening skills.
  • Excellent interpersonal & communication skills
  • Should have good comprehensive skill.

Experience.

Freshers/ experience

Additional Skills.

  • Strong verbal skills Fluency in English and other regional language (Added Advantage).
  • Strong problem-solving skills and enthusiasm for new tasks and challenges
  • Relationship building skills.
  • Ability to multitask and prioritize, with a strong work ethic and attention to detail

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