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1 day ago
Job Title: Claims Assistant (US Shift)
Location: Bengaluru (Hybrid)
Experience: 2–5 Years
Notice Period: Immediate to 30 Days
Key Responsibilities:
- Investigate and resolve escalated queries from clients, providers, attorneys, and partners.
- Act as a point of contact for brokers, agents, and policyholders.
- Liaise with clients to address issues in the claims reporting process.
- Handle complaints related to coverage, loss runs, and new claim setups.
- Support claim review meetings and coordinate with internal teams.
- Ensure client performance objectives and service standards are consistently met.
Preferred:
- Prior experience in US Life Insurance.
- Knowledge of insurance claim operations and customer service processes.
Eligibility Criteria:
- Education: B.A., B.Com., BBA, BBM, MBA
- Engineering graduates are not eligible.
- Must be comfortable working in US night shifts only.
Cab Facility: Provided for night shift.
Job Type: Full-time
Pay: ₹176, ₹400,000.00 per year
Work Location: In person
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