Claim Associate

1 day ago


Bengaluru, Karnataka, India propoint connect Full time ₹ 1,76,000 - ₹ 4,00,000 per year

Job Title: Claims Assistant (US Shift)

Location: Bengaluru (Hybrid)

Experience: 2–5 Years

Notice Period: Immediate to 30 Days

Key Responsibilities:

  • Investigate and resolve escalated queries from clients, providers, attorneys, and partners.
  • Act as a point of contact for brokers, agents, and policyholders.
  • Liaise with clients to address issues in the claims reporting process.
  • Handle complaints related to coverage, loss runs, and new claim setups.
  • Support claim review meetings and coordinate with internal teams.
  • Ensure client performance objectives and service standards are consistently met.

Preferred:

  • Prior experience in US Life Insurance.
  • Knowledge of insurance claim operations and customer service processes.

Eligibility Criteria:

  • Education: B.A., B.Com., BBA, BBM, MBA
  • Engineering graduates are not eligible.
  • Must be comfortable working in US night shifts only.

Cab Facility: Provided for night shift.

Job Type: Full-time

Pay: ₹176, ₹400,000.00 per year

Work Location: In person



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