Senior Product Trainer

4 days ago

Pune, Maharashtra, India Icertis Full time ₹ 12,00,000 - ₹ 21,44,000 per year
Responsibilities
  • Develop in-depth product knowledge by collaborating closely with Product Management, Engineering, and Professional Services teams.
  • Deliver product and technical training to internal teams, partners, and customers (onsite or virtual, in India and internationally).
  • Create engaging training content for instructor-led training sessions aligned with product updates and release cycles. Continuously update content to reflect product enhancements and evolving business needs.
  • Work on developing and maintaining certification exams, lab exercises, and structured learning paths aligned with product training objectives.
  • Collaborate with cross-functional teams to maintain consistency and drive product enablement excellence.
Qualifications
  • 10+ years of experience in enterprise product training design, development, and delivery for technical or business users.
  • Strong understanding of SQL, SSO, Active Directory, and Windows client/server environments.
  • Experience working with SaaS-based enterprise applications or cloud deployment models.
  • Ability to quickly learn complex software products and translate them into clear, engaging learning experiences.
  • Excellent written and verbal communication skills with the ability to engage diverse audiences.
  • Proven experience delivering both instructor-led and virtual training sessions effectively.
  • Experience or knowledge in Contract Lifecycle Management (CLM) or related enterprise domains is an advantage.

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