Front Office Executive

2 weeks ago

Pune, Maharashtra, India CBRE Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Role & responsibilities

Front of the house management:

  • Help in creating the first positive impression of the organization with a professional and warm welcome.
  • Support internal service team to handle end to end visitor management process including invite letters, welcome letters, receiving the visitor, accompanying them to the right meeting venue etc.
  • Ensure reception is clean and tidy with all amenities properly stacked.
  • Handling incoming and outgoing couriers and posts.
  • Visual management including posters, standees, digital displays etc. are updated and have accurate contents on it in the reception area.

Back of the house management

  • Act as a helpdesk coordinator between CRES and its customers by resolving or redirecting queries and requests on ContactOne.
  • Keep a check on the visitors' movement through visitor registration tool and coordinate with hosts to ensure accuracy of information.
  • Plan and execute initiatives to create awareness among users for the tools such as ContactOne, ScheduleNow, Visitor Management Tool etc.
  • Coordinate with security team and own visitor badge management process including issuance, collection, inventory etc.
  • MIS and reporting of local CRES operations.
  • Manage ordering to payment of florist, first aid box, newspaper and journals etc.

You should backup Facility Assistant in his/her absence to ensure smooth operation of CRES services in the location.

Preferred candidate profile -

  • You should hold a degree or equivalent.
  • Minimum of 0-2 years experience in a facility management context.
  • Personal integrity and the flair to work as part of a team in an environment that demands excellence, time and energy.
  • Proven ability to develop credibility with clients and to build and manage relationships.
  • You should be good with Microsoft applications (Excel, Word, Power point).
  • A refined interpersonal skill in a culturally diverse team is essential.
  • Highly motivated with ability to organize and work independently.
  • Ability to adapt style as the situation requires and remain flexible
  • Professional and positive with a can-do attitude

You are capable to navigate ambiguity with strong negotiating skills in difficult situation.

Disclaimer- Due to high volume of applications received, we may be unable to respond every individual applicant. Some responses may get delayed.

You can aslo share your resumes on the mail-id below

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