People Services Specialist

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

Key Responsibilities:

• Support and lead employees and managers across full employee lifecycle through advisory ("how do I?") and coaching on HR procedures (process & policy) covering key topics Hire to Exit across India, Sri Lanka and Bangladesh.
• Manage end to end transitions and streamline processes working with Global Stakeholders to drive operational efficiencies.
• Headcount reporting Analytics and Use dashboard and available data analytics to ensure personal performance meets all agreed service standards.
• Work with extended HR Stakeholders to support on Key HR Process design and support on Automation projects.
• Management of cases and transactions in Service Now and Workday; acting as the single point of contact for the business and triaging to SMEs, 3rd Party HR service providers & CoEs to ensure timely resolution to meet agreed service level agreements. Drive Self-service and take measures to increase penetration.
• Provide guidance to the business as well as in-country HR where needed on all Employee life cycle processes from Hire, Job Status, Terminations and any other HR key processes.
• Support employees with benefits enrolment activity through Workday and liaise with benefits providers to ensure set up and termination of benefits (including pension providers, life insurance, health insurance, other company sponsored Benefits etc.) according to policy. Complete end to end Vendor Management and Employee communication support.
• Provide support on creating an exceptional experience for new hires during Onboarding and regularize all kinds of Employment terms related letters as and when needed.
• Responsible for continuous improvement to enhance HR services by reviewing and revising operational processes, policies, and SOPs to optimize efficiencies and accuracy of procedures. Project Manage the Transition of Activities for People Services delivery.

(Why you?)
Basic Qualifications:

• Ideal candidates will have 5-9 years HR Operations and/or Shared Services experience in a multi-national organization; experience in any other Customer Support related environment also desirable.
• Experience with Workday, ServiceNow or other HR systems are desirable but extensive trainings will be provided.
• Proficient in Microsoft Office applications including Excel, PowerPoint and Word.
• Customer service-based mindset and focus on getting things done.
• Experience with process transitions will be a great asset.
• High level of personal resilience; ability to work independently and in a team.
• Ability to handle multiple activities in parallel (multitasking) in a fast-paced environment.
• Capability to structure your daily work.
• High level of integrity and ability to maintain confidentiality of information.
• Knowledge and understanding of HR processes and procedures.

Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.