Team Lead SSC

Key Responsibilities:

Team Manager / Lead – SSC:

• Monitor and Review KPIs: Oversee key performance indicators for AP, AR and other processes to ensure service levels, accuracy, and timeliness meet or exceed expectations.
• Team Capacity and Effort Management: Assess and manage team workload, capacity planning, and resource allocation to maintain operational efficiency and service continuity.
• Leadership and Team Development: Lead, inspire, and develop a high-performing finance team, fostering a culture of accountability, collaboration, and professional growth
• Stakeholder Engagement: Maintain and reinforce strong, collaborative relationships with regional and country-level stakeholders, acting as a trusted partner in financial operations
• Governance and Reporting: Prepare and present financial and operational updates in monthly, quarterly, and annual committees with key stakeholders across both regions
• Process Optimization: Identify and implement opportunities for process improvement, automation, and increased productivity within the SSC
• Compliance and Controls: Ensure adherence to internal controls, corporate policies, and regulatory requirements across all financial processes
• Strategic Leadership: Contribute to the strategic direction of the SSC by aligning financial operations with broader business goals and transformation initiatives
• Issue Resolution: Act as an escalation point for complex issues, ensuring timely resolution and communication with impacted parties
• Cross-Functional Collaboration: Work closely with IT, HR, and other support functions to enable seamless service delivery and continuous alignment with business needs
• Supervision of tasks execution performed by the SSC team for the APAC countries
• Support the team and train if necessary
• Share the workload among the team Coordination of the tasks with the region
• Co-ordinate the tasks with the regional and/or local finance team - guarantee proper documentation of the process and procedures (SOP) - organise training
• Align deadlines for monthly and quarterly closing
• Inform region/countries about issues, bottle necks

Support on Controlling/FP&A (closing/forecasting/budgeting):

• Ensure figures are reconciled with accounting
• Perform sanity check to validate the accuracy of the reporting
• Suggest and develop new report and improve existing ones
• Prepare monthly reporting with regional support - coordinate and review group and regional recharges

Coordination of the tasks with the region:

• Coordination of the tasks with the region:
• Co-ordinate the tasks with the regional and/or local finance team
• Guarantee proper documentation of the process and procedures (SOP)
• Organize training - align deadlines for monthly and quarterly closing
• inform region/countries about issues, bottle necks Support on Controlling/FP&A (closing/forecasting/budgeting)
• Ensure figures are reconciled with accounting
• Perform sanity check to validate the accuracy of the reporting
• Suggest and develop new report and improve existing ones
• Prepare monthly reporting with regional support
• Coordinate and review group and regional recharges
  
  

Support on Controlling/FP&A (closing/forecasting/budgeting):

• Ensure figures are reconciled with accounting
• Perform sanity check to validate the accuracy of the reporting
• Suggest and develop new report and improve existing ones
• Prepare monthly reporting with regional support
• Coordinate and review group and regional recharges

Other Skills:

Functional:

• Accounting principles - in-depth knowledge on full process Account Receivables & Payables handling, aging analysis as well as respective bank treatment & reconciliations
• Financial analysis skills is an asset
• Knowledge on process simplification / productivity improvement is a plus
• Proven team management operational experience
• SSC proven experience
• Advanced communications and collaborations skills
• Excellent facilitation and traning skills
• Advanced Excel, Power BI and analytic skills
• Good knowledge of financial analysis and business case creation

IT:

• Manage Information systems to support financial reports
• Proficiency in computer management tools: spreadsheets, databases, ERP
• Microsoft Office suite
• Advanced functions in Excel (Lookup, Conditions), PowerPoint
• BFC
• Business objects
• IT, knows how to apply technology to drive business results

Knowledge & Personal Traits:

• Knowledge of insurance accounting is preferable
• Good analytical skills
• Good interpersonal and communication skills
• Proficiency in written and spoken English
• Proactive and attentive to details
• Able to work under pressure with tight timelines
• Energetic, able to work independently within a hands on environment yet a team player

Education & Experience :

• University graduate majoring in Accounting or Finance related disciplines Recognized accounting qualifications is preferrable (e.g. CPA / ACCA / CMA)
• 10 years' relevant working experience related to financial and accounting 4 Experience of managing a team of 8 Experience gained in Big4 and/or MNC environment is a plus

Additional Information:

• Flexible working model after the 1st month
• Great place to work: central and modern office
• Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care