IT Network Administrator

4 days ago


Ranga Reddy District Telangana, India KTiwa Services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job Summary

● Internal IT support.

● Ensure the uptime of 99.5% for Internal IT support Devices which includes

Internet, WIFI, Networking and IP Telephony equipment.

● Understanding of switching/routing techniques, IP addressing and outage

management skills

● Resolution of Customer Tickets with defined SLA of 95%.

● Fault finding, troubleshooting, issue resolution and fault escalation within

agreed SLA's (Remotely) flexibility.

● Work in tandem with L2 / L3 to resolve escalated issues.

● Work closely with IT Manager and team on assigned opportunity to deliver a

feasible solution

● Be a guided example and a mentor in the team.

● Maintain Asset Inventory and ensure timely updates to asset Inventory.

● Vendor Management.

● Well versed with Desktop support.

● Should be a SOPC for the centre as and when needed to handle IT & Other

issues as well.

Skill set:

● LAN Crimping, IP Addressing, Sub-netting, VLAN, Trunking, Network

Troubleshooting, Operating System, Drivers & Software installation, Desktop

Troubleshooting, Data backup & Restore, Office 365 & G-Suite. Will be added

advantage if having knowledge on IP Telephony.

Job Type: Full-time

Pay: ₹250, ₹350,000.00 per year

Application Question(s):

  • Are you CCNA certified

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Work Location: In person



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