Central Operations Manager

6 days ago

Kurla Mumbai Maharashtra, India Qi Spine Clinic Full time ₹ 19,20,000 - ₹ 24,00,000 per year

Key Responsibilities

1. Operational Analytics & Insights

  • Analyze key metrics to identify performance gaps and improvement opportunities.
  • Create actionable insights and reports for leadership.
  • Build and manage real-time operational dashboards.

2. Execution & Process Improvement

  • Lead and implement strategic operational initiatives across departments.
  • Establish controls to sustain improvements and prevent issues.
  • Standardize processes across clinics for efficiency and consistency.

3. Performance Monitoring & Rapid Response

  • Track KPIs and escalate deviations promptly.
  • Drive corrective actions to maintain optimal performance.
  • Conduct regular performance reviews and ensure accountability.

4. Cross-Functional Collaboration

  • Partner with clinic teams, zonal leaders, and central departments (marketing, tech, and finance).
  • Support strategic decisions through operational insights.
  • Foster a culture of collaboration and continuous improvement.

5. Technology & Automation

  • Identify opportunities for automation and process digitization.
  • Support the design and implementation of operational systems and tools.
  • Ensure seamless integration of technology into daily operations.

What We're Looking For

  • Hands-on, data-driven professional with strong execution ability.
  • Clear thinker with problem-solving skills and a "get-things-done" attitude.
  • Proven experience in analyzing operational metrics and improving business results.
  • Strong understanding of operations analysis, process improvement, and project management.
  • Ability to thrive in a fast-paced environment and manage multiple priorities.
  • Excellent communication and collaboration skills.

Job Type: Full-time

Pay: Up to ₹2,400,000.00 per year

Benefits:

  • Health insurance

Work Location: In person

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