Assistant Manager

2 days ago

Delhi NCR, India Vutto Full time

Role Overview:-

We are seeking an energetic and execution-driven Assistant Manager (AM) to lead and

oversee the end-to-end functioning of 4-5 Vutto retail showrooms. The AM will be

responsible for driving sales performance, ensuring operational excellence, and delivering a

great customer experience across stores. This role requires a mix of strong leadership,

process orientation, and P&L ownership mindset.

Key Responsibilities:-


•Sales Performance

  • Drive sales targets for all assigned stores.
  • Monitor daily/weekly performance metrics (footfall, conversions, ASP,

margins, hygiene).

  • Implement sales strategies and ensure consistent customer experience.


•Store Operations Management

  • Oversee day-to-day operations of showrooms, cash collection, etc ensuring

smooth workflows.

  • Ensure adherence to SOPs across sales, documentation, and delivery.
  • Resolve escalations related to customers, refurb, or stuck cases.


•Team Leadership Training

  • Manage and mentor showroom sales staff, store managers, and support

teams.

  • Conduct regular training on sales scripts, objection handling, and customer

engagement.

  • Build a high-performance culture with clear KPIs and reviews.


•Inventory & Display Management

  • Coordinate with central teams to ensure right mix of SKUs at each store.
  • Track inventory aging, drive liquidation of slow-moving bikes, and manage

stock health.

  • Ensure showroom branding and bike display standards are consistently

maintained.


•Cross-Functional Coordination

  • Liaise with refurb, logistics, and central demand/supply teams to ensure

seamless flow.

  • Work with marketing for local campaigns and promotions.


• Business Excellence

  • Analyze store-level P&L metrics and suggest actions to improve profitability.
  • Identify gaps in processes and implement operational improvements.
  • Own NPS (customer satisfaction) and drive repeat/referral sales.

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