Senior Process Executive
7 days ago
- Must Have
- Graduate in any stream
- Good written and verbal communication skills
- Experience in HR Operations
- Ability to work independently and as part of a team
- Results and deadline driven
- Computer proficiency MS Office Word Excel and Outlook
- Good to have
- Experience in HRMS ERP like SAP SuccessFactors workday etc
- Basic understanding of employee benefit programs and principle
- The Benefit Administrator is responsible for supporting the administration of employee benefits programs for the clients
- This includes processing enrollment and claims maintaining employee records and providing support to the clients
- Process Benefits transactions which may include
- o Process employee benefit enrollments changes and terminations
- o Process employee benefit claims including medical dental vision and disability claims
- o Maintain all employee benefit records including eligibility information enrollment elections and claims history
- o Provide support to clients employees and managers on benefit related questions and issues
- o Administer the state health benefits and flexible benefits Annual Open enrollment
- o Administered the US FMLA program in compliance with federal and state requirements
- o Escalate non transactional production issues promptly and according to established protocols
- o Maintain service level agreements
HRO
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