Nice InContact Support

Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

Locations:BengaluruShift Timings: 1:30pm IST to 10:30pm ISTMandatory Skills: nice cxone, OrangeSkill to Evaluate: nice cxone, OrangeExperience:5 to 10 YearsEducation Qualification:BE/B.Tech/MCAJob DescriptionTier 1 Activities·      Tier 1 support will be chartered to execute the following activities and similar activities as capabilities...

Job DescriptionJob description- As theNICE CXone Contact Center Technical Lead,you will be responsible for leading the technical delivery of NICE CXone contact center product as the primary point of contact and accountable for keeping trackof features and capabilities. The individual in this role will be able to showcase their exceptional technical and...

Role: Senior Product Support EngineerAs aSenior Product Support Engineerat Acqueon, you will serve as a technical expert and trusted advisor, working directly with enterprise customers to ensure successful deployment, smooth operations, and timely resolution of complex issues. You'll also guide junior team members and contribute to enhancing support...

Who we are :Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer...

What success looks like in this role:Automate routine maintenance and monitoring tasks for the Global Contact Center ACD.Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances.Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and...

About Quess IT Staffing:Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most...

Job DescriptionSkills:- Excellent customer relations/service skills.- Communication both written and oral with excellent attention to clarity and delivery of information to a wide audience.- Ability to prioritize and handle multiple tasks simultaneously.- Strong analytical, reasoning and organizational and project task management skills.- Exceptional...

About Quess IT Staffing: Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most...

Operational Support SpecialistWe are seeking a forward-thinking and experienced professional to support the channel partner ecosystem.This role involves providing broad-based operational support to our NextWave partner program.Support the management of inbound requests from channel partners and internal stakeholders.Act as liaison for cross-functional...