Assistant Manager
2 weeks ago
Company Description
Global Village is an idyllic luxury resort offering guests ultimate comfort and breathtaking views inspired by different nations around the globe. The resort provides an ethereal ambiance, magnificent setting, and signature hospitality that rejuvenate the body, mind, and soul, leaving guests with cherished memories of their dream vacations. Located in the serene and picturesque setting of Ooty, Global Village is known for its unparalleled luxury and leisure experiences, making it a preferred destination for travelers seeking tranquility and rejuvenation.
Role Description
This is a full-time on-site role for an Assistant Manager located in Chennai. The Assistant Manager will be responsible for overseeing the daily operations of the resort, ensuring exceptional guest experiences, managing staff, handle reservations and maintaining high standards of service and hospitality. The role includes coordinating with various departments, handling guest inquiries and complaints, ensuring compliance with policies and regulations, and supporting the Resort Manager in achieving operational goals.
Qualifications
- Strong leadership and management skills
- Experience in the hospitality industry, preferably in a luxury resort setting
- Excellent communication and interpersonal skills
- Ability to manage and motivate a team
- Problem-solving and decision-making abilities
- Attention to detail and high standards of customer service
- Bachelor's degree in Hospitality Management or a related field is preferred
- Proven experience in guest relations and staff management roles
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