Online Sales Executive

2 days ago

Palakkad, Kerala, India Slim Y herbal life Private limited Full time ₹ 1,60,000 - ₹ 2,40,000 per year

Job Title: Online Sales Manager

Location: Palakkad, Kerala

Company: Slimy Herbal Life Pvt Ltd

Job Type: Full-Time

Industry: Health & Wellness / Functional Beverages

About the Company:

Slimy Herbal Life Pvt Ltd is a wellness-focused company offering natural, healthy alternatives to daily drinks. With a blend of ayurvedic wisdom and modern formulations, our products are designed to detox, energize, and promote holistic health. We are in a rapid growth phase and looking for a motivated individual to lead and scale our online sales function.

Role Summary:

The Online Sales Manager will be primarily responsible for handling incoming leads, responding to customer inquiries, converting prospects into customers, and managing sales through various online platforms. This is a hands-on role that combines customer communication, digital sales, and coordination with internal teams.

Key Responsibilities:

  • Lead Management: Track, follow up, and convert online leads from platforms like WhatsApp, website forms, Instagram, Facebook, and third-party marketplaces.
  • Customer Interaction: Respond promptly and professionally to customer inquiries via chat, email, and calls.
  • Sales Conversion: Understand customer needs, suggest appropriate products, and close sales.
  • Order Coordination: Ensure smooth order placement, payment follow-ups, and coordination with the dispatch/logistics team.
  • CRM Management: Maintain lead databases, update sales pipeline, and monitor follow-up schedules.
  • Collaboration: Work closely with the marketing team to run campaigns and with operations to ensure timely delivery and customer satisfaction.

Required Skills & Qualifications:

  • 2+ years of experience in online sales, telesales, or customer support.
  • Strong communication skills in English and Malayalam.
  • Proficiency in using CRM tools, Excel, WhatsApp Business, and online order systems.
  • Ability to handle multiple conversations/leads simultaneously and close sales independently.
  • Customer-first attitude and strong persuasion skills..

What We Offer:

  • Fixed salary + attractive sales incentives.
  • Career growth opportunities within a fast-scaling wellness brand.
  • Exposure to modern tools, digital platforms, and direct brand-building experience.
  • A supportive and entrepreneurial work environment.

Job Types: Full-time, Permanent

Pay: ₹8, ₹20,000.00 per month

Work Location: In person

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