Inside Sales Executive
6 days ago
Company Description
At PlatinumRx, we are revolutionizing the pharma industry with transparency and affordability. We empower our customers with the best medicine choices at unbeatable prices. Breaking barriers in healthcare, we are more than just another e-pharmacy; we are a movement towards informed, cost-effective health solutions. Join our journey to make healthcare more accessible for everyone.
Role Description
This is a full-time, on-site role for an Inside Sales Executive, located in Bengaluru. The Inside Sales Executive will be responsible for generating leads, communicating with potential customers, providing exceptional customer service, and driving sales. Day-to-day tasks will include making outbound calls, following up on leads, maintaining customer relationships, and meeting monthly sales targets.
Responsibilities:
Handle Inbound & Outbound Sales: Manage both incoming and outgoing calls, as well as WhatsApp chats, to provide potential customers with product information and convert leads into sales.
Sales-Focused Conversations: Achieve sales targets by clearly explaining the benefits of PlatinumRx's products, especially in the chronic medication segment, and securing purchases.
Build Customer Relationships: Establish trust with customers, ensuring they have a smooth and informative purchasing experience.
CRM Management: Accurately log customer data, interactions, and sales in the company's CRM.
Collaborate with Team: Work with the sales team to optimize processes and reach collective sales goals.
Qualifications:
Experience: 1-2 years of experience in inside sales, call center, or a related field, preferably in an e-pharmacy.
Language Skills: Fluency in at least two languages Hindi & English are mandatory, Kannada(opt), Telugu(opt), or Bengali(opt).
Sales Track Record: Demonstrated ability to meet or exceed sales targets in a fast-paced environment.
Customer-Centric: Strong interpersonal and communication skills to effectively engage and persuade customers.
Tech-Savvy: Comfortable using CRM tools and other digital platforms to manage sales and customer data.
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