Senior Customer Service Advisor

5 days ago


Greater Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Resolve complex customer complaints and concerns in a timely and efficient manner.
  • Collaborate with internal teams to improve overall customer experience.
  • Develop and maintain thorough knowledge of products and services for accurate information.
  • Identify opportunities to upsell and cross-sell products or services to customers.

Job Requirements

  • Minimum 2 years of experience in customer service, preferably in a similar role.
  • Strong communication and interpersonal skills are essential.
  • Ability to work in a fast-paced environment and handle multiple interactions simultaneously.
  • Excellent problem-solving and analytical skills are required.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to adapt to changing situations and priorities.


  • Greater Noida, Uttar Pradesh, India Bright Consultancy Full time ₹ 1,70,000 - ₹ 1,90,000 per year

    Job location Noida sector 127Customer service Fluent English 12th pass experience only Graduate fresher, experience both Salary 17.5k in hand , 19k in hand Day shift Required Candidate profileProfile Customer service


  • Greater Noida, Uttar Pradesh, India future tech career fixx LLP Full time ₹ 84,000 - ₹ 4,20,000 per year

    Job Description:We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be the first point of contact for our customers, helping them with inquiries, providing information, and resolving any issues they may encounter. You will ensure a positive customer experience and uphold our...


  • Greater Noida, Uttar Pradesh, India future tech career fixx LLP Full time ₹ 2,16,000 - ₹ 3,24,000 per year

    Respond promptly to customer inquiries via phone, email, and chatProvide accurate information regarding our products and servicesResolve customer issues and complaints in a professional and courteous mannerMaintain a thorough understanding of our offerings to assist customers effectivelyDocument and track customer interactions and feedbackCollaborate with...

  • Service Advisor

    2 weeks ago


    Noida, Uttar Pradesh, India Nimbus motors Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Greet customers, listen to their vehicle concerns, and recommend appropriate services based on their needs.Provide accurate cost estimates, explain service options, and schedule service appointments.Maintain communication with customers throughout the service process, updating them on progress and expected completion times.Collaborate with technicians and...


  • Noida, Uttar Pradesh, India Oxford University Press Full time

    Senior Executive, Customer ServiceLocation:Noida, UP, IN, 201306Salary: Dependent on skills and experienceDivision: Technology and OperationsDepartment: Business PartneringAbout the RoleIntroduction –This is a great opportunity to join Oxford University Press (OUP), a globally recognized leader in education and publishing. As a Customer Service Executive,...


  • Noida, Uttar Pradesh, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Req ID: 346900NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Advisor - Exchange online and MS-Teams to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)....


  • Greater Noida, Uttar Pradesh, India SRI Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience.Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service...


  • Noida, Uttar Pradesh, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade SpecificDefines the methods and the business...


  • Noida, Uttar Pradesh, India Gloplax Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Position Objective: The Service Delivery Advisor aims to deliver and optimise the onboarding and lifecycle management processes for clients, suppliers, and contractors, and is responsible for maintaining compliance, operational efficiency, and stakeholder satisfaction by delivering accurate, timely, and collaborative support across all key processes.Key...


  • Greater Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and Responsibility Handle customer inquiries and resolve issues professionally.Provide timely and accurate information about banking products and services.Build strong relationships with customers to enhance satisfaction and loyalty.Collaborate with internal teams to resolve complex customer complaints.Maintain thorough knowledge of banking products...