Service Desk Team Lead

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...

Company DescriptionVersion 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

Description Position at Zones LLC. Company Overview:  When it comes to IT solution providers, there are many choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's only one: Zones – First Choice for IT.TM  Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply...

Role Summary (Team Leader for US Shift)We are looking for an experienced and highly capable IT Service Desk Team Lead with 7–10 years of hands-on experience in IT support operations, incident management, and service delivery. The ideal candidate will lead a team of Service Desk engineers, manage day-to-day support activities, ensure high service quality,...

IT Service Desk experience 10-15yrsExcellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)Understanding of Windows 7 & 10 operating systemAssisting with configuring/troubleshooting of Software and HardwareExperience working with ServiceNow to log, track, close ticketsExperience in resolving IT issues via...

This is a hands-on technical leadership role for someone who has built their foundation infull-stack software developmentand has proven experience operating within aservice desk / production support environment. You will lead a team responsible forincident triage, defect analysis, patch development, and deploymentsacross customer environments (including...

This is a hands-on technical leadership role for someone who has built their foundation in full-stack software development and has proven experience operating within a service desk / production support environment. You will lead a team responsible for incident triage, defect analysis, patch development, and deployments across customer environments (including...

"Desired Competencies (Technical/Behavioral Competency)Good documentation and Analytical skillsExhibit flexibility and adaptability and have strong interpersonal and communication skillsWould be required to take calls/chats if the need arisesBe Active SME when required Ready to work 24/7 ShiftReady to work 24/7 ShiftITIL certifications preferred....

Job Role: Service Desk ManagementLocation: BangaloreExperience:-Freshers With Excellent CommunicationFace to Face Interview Bangalore Dec 13thJob Description:Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document...