flights Customer Support Executive

2 days ago


Delhi, Delhi, India PCM worldwide flights pvt. ltd. Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Hiring Now: flights Customer Support Executive ( Travel Process)

Location: Delhi NCR / Paschim Vihar]

Salary: Up to ₹40,000 per month

Apply Now – Send Your CV via WhatsApp: call after 8 pm

Position: flights Customer Support Executive ( Travel Process)

Job Description:

We are looking for Customer Support Executives with excellent communication skills to assist customers with travel-related queries including bookings, cancellations, rescheduling, and general support. The role involves handling inbound calls, emails, and chat interactions.

Key Responsibilities:

  • Assist customers with flight bookings, changes, cancellations, and refunds
  • Provide support for domestic & international travel queries
  • Handle post-sales support, including itinerary issues and complaints
  • Coordinate with airlines and internal departments to resolve issues
  • Ensure high levels of customer satisfaction and service quality

Requirements:

  • Minimum 1 year of experience in the travel / International BPO industry preferred
  • Excellent verbal and written communication skills
  • Familiarity with GDS (Amadeus) is a plus
  • Comfortable working in rotational shifts (including night shifts)
  • Problem-solving attitude with a customer-first approach

Job Location: Paschim Vihar

Salary Range: ₹25,000 – ₹40,000 (based on experience)

To Apply: Send your updated CV on WhatsApp to call after 8 pm

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person



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