Business Systems Analyst

Business Systems Analyst (U.S.Payroll)

We are looking for a motivated and enthusiastic Analyst with an unwavering 'can-do' attitude to join the Payroll Compliance Product Content team at Thomson Reuters. You will make an immediate impact on how our clients accomplish their work. In this role, you will participate in the design, development, documentation and testing of our payroll compliance products. In addition, you will collect, analyze, and prioritize requirements from various entities including external taxing authorities and our internal sources - all in an effort to provide the most reliable U.S. payroll tax software in the industry.

This position requires an individual who can successfully work in a dynamic environment where priorities change based on continually evolving business needs. Our iterative approach to development processes require a professional with excellent adaptability and communication skills.

About the Role:

Produce various levels of documentation, such as product requirements, user stories, user interface designs, test plans, and user documentation

• Research customer needs and payroll legislative changes, and identify new potential opportunities and functionality
• Analyze payroll tax forms and related laws to ensure our software is kept up-to-date and accurate
• Work closely with software engineers to implement product enhancements
• Manage, adjust for risk, and prioritize product backlog
• Communicate on an ongoing basis with cross-functional teams such as Product Excellence, Digital Content, and Product Support
• Create and implement test plans on an ongoing basis. Fully test and verify that the product complies with all functional specifications and exceeds customer expectations
• Gather business requirements through meetings and taxing entities
• Work with product managers to plan and prioritize the backlog. Create user stories, test plans, and acceptance criteria
• Participate in sprint planning, stand ups, and retrospectives
• Maintain a strong understanding of the product vision
• Manage multiple concurrent tasks and projects
• Coordinate testing efforts with QA team members
• Ensure timely delivery of value-added software features

About You:

• Bachelor's degree in Accounting, Business, or Computer Science/MIS preferred
• 2+ years of experience on Tax and Accounting, Financial or Legal management software as an analyst
• 2+ years of relevant work experience, specifically around U.S. payroll and/or income tax compliance is preferred
• Knowledge of Agile methodologies such as Scrum or Kanban
• Strong communication and collaboration skills
• Unyielding attention to detail
• Ability to adapt quickly to change
• Comfortable working in ambiguity
• Ability to write clear, concise documents
• Ability to solve problems creatively
• Experience using ADO and other tools used by Agile teams
• Proficient in Microsoft Office suite

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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