Operations & Client Coordinator
6 days ago
Job Overview:
A We're looking for a responsible and detail-oriented individual to join the 16th Street Patisserie team. The role involves managing daily operations, handling client communication, maintaining stock and accounts records, and ensuring smooth
coordination between the kitchen and clients.
Key Responsibilities:
Order Management:
Handle client communication and order taking on WhatsApp and phone. Maintain and update daily order sheets and delivery schedules.
Client Communication:
Interact with clients in clear, polite English (written and spoken).
Coordinate special requests or custom orders with the production team.
Accounts & Record Keeping:
Manage basic accounts entries (payments received, vendor payments, petty cash).
Assist with maintaining sales and expense records.
Stock & Inventory:
Track daily stock inflow and outflow (ingredients, packaging, etc.).
Maintain Excel sheets for inventory updates and purchase requirements.
Operational Support:
Coordinate with delivery teams, vendors, and suppliers.
Ensure accuracy and timeliness in all order dispatches.
Requirements:
Strong proficiency in Excel and basic accounting.
Good command of spoken and written English.
Prior experience in operations, client handling, or bakery/restaurant management preferred. Organized, punctual, and capable of multitasking in a fast-paced environment.
Compensation:
Based on experience and skill set.
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