Operations & Client Coordinator
2 days ago
Job Overview:
- A We're looking for a responsible and detail-oriented individual to join the 16th Street Patisserie team. The role involves managing daily operations, handling client communication, maintaining stock and accounts records, and ensuring smooth- coordination between the kitchen and clients.- Key Responsibilities:
- Order Management:
- Handle client communication and order taking on WhatsApp and phone. Maintain and update daily order sheets and delivery schedules.- Client Communication:
- Interact with clients in clear, polite English (written and spoken).- Coordinate special requests or custom orders with the production team.- Accounts & Record Keeping:
- Manage basic accounts entries (payments received, vendor payments, petty cash).- Assist with maintaining sales and expense records.- Stock & Inventory:
- Track daily stock inflow and outflow (ingredients, packaging, etc.).- Maintain Excel sheets for inventory updates and purchase requirements.- Operational Support:
- Coordinate with delivery teams, vendors, and suppliers.- Ensure accuracy and timeliness in all order dispatches.
**Requirements**:
- Strong proficiency in Excel and basic accounting.- Good command of spoken and written English.- Prior experience in operations, client handling, or bakery/restaurant management preferred. Organized, punctual, and capable of multitasking in a fast-paced environment.- Compensation:
- Based on experience and skill set.
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