Change Manager/Consultant_Immediate Joiner For Mumbai Location

2 weeks ago

Mumbai, Maharashtra, India Parseq Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Our Parseq team is looking for a Change manager who can join immediately

Job Title
: Change Manager/Consultant

Experience
: 2 - 4 years

Location
: Mumbai (Malad or Thane)

Job Type
: Full-time (6 days working, Rotational shift with comp off)

Interview Process is as follows:

Internal Round Virtual

Technical Client Round

HR Round

Manager Round

BGV process

Key Responsibilities:

  • Apply basic knowledge of ITIL frameworks, specifically Incident, Problem, and Change Management processes.
  • Manage the authorization, scheduling, and review of changes within the organization to ensure minimal disruption to services.
  • Coordinate with relevant stakeholders to validate and assess changes received in the Change Management queue.
  • Ensure all change activities are conducted within the defined scope of the Change Management process.
  • Prepare and publish weekly and monthly reports on change activities, including SLA adherence and metrics tracking.
  • Support internal and external communication efforts related to scheduled and emergency changes.
  • Actively participate in Change Advisory Board (CAB) and other change review meetings to evaluate risk, impact, and readiness of proposed changes.

Required Skills:

  • ITIL Framework: Understanding of ITIL processes (Incident, Problem, and Change Management).
  • Soft Skills: Strong troubleshooting, communication, and collaboration skills.

Company Description:

Parseq is a leading independent business services and IT provider with a global client base that includes FTSE 100 financial services companies, major utility providers, telecom operators, manufacturers, and local authorities. With over 500 employees across eight sites in the UK, Bulgaria, and India, Parseq helps organizations digitally transform their processes, improve operational efficiency, and enhance customer experience. We specialize in automation for financial, document, and payment processing, printing secure documents, and providing expert IT services. Annually, we process £36 billion in payments, digitize 70 million documents, print 117 million secure documents, and deliver over 220 IT implementation projects worldwide.

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