Quality Manager

2 weeks ago

Bangalore North Rural Karnataka, India Minutes to Seconds Full time ₹ 20,00,000 - ₹ 25,00,000 per year

MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions.

Requirements
Role- Quality Manager

Experience- 10+ years

CTC- Upto 14LPALocation IND Bangalore - MTP C4, 3rd Flr India Category Training & Quality

Job Description

  • Years Of Experience: - 10+Years - Minimum of 5 years' experience in Australian mortgage underwriting, with at least 2 years in a quality assurance or management role

Role and Key Responsibilities:

Responsible for ensuring the quality and accuracy of mortgage underwriting transactions within the organization.

Developing and implementing quality assurance standards, conducting audits, and identifying areas for improvement.

  • Develop Quality Standards: Create and maintain comprehensive quality standards and guidelines for mortgage underwriting processes, ensuring adherence to regulatory requirements and internal policies.
  • Conduct Audits: Perform regular audits of mortgage underwriting transactions to identify and assess quality issues, risks, and non-compliance.
  • Identify Improvement Areas: Analyze audit findings and data to identify areas for process improvement, efficiency enhancements, and risk mitigation.
  • Regulatory Compliance: Ensure all underwriting practices comply with local regulations such as National Consumer Credit Protection Act (NCCP), APRA guidelines and responsible lending obligations
  • Implement Corrective Actions: Develop and implement corrective action plans to address identified quality issues and prevent recurrence.
  • Monitor and Report: Track quality metrics and report on performance to management, highlighting trends, risks, and opportunities for improvement.
  • Train and Educate: Provide training and education to underwriting staff on quality standards, procedures, and best practices.
  • Collaborate with Stakeholders: Work closely with underwriting management, operations, risk management, and compliance to ensure alignment and effective quality management.

Key Skills and knowledge

  • Strong understanding of Australian mortgage underwriting guidelines, regulations, and industry best practices.
  • Knowledge of Australian regulatory compliance requirements, such as the NCCP, BFSA, and responsible lending obligations
  • Experience in an Australian mortgage banking or financial services environment
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Proficiency in using quality management tools and software.

Educational qualification:

  • Bachelor's degree in business administration, finance, or a related field.

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