Lead - Wireline Service Delivery

19 hours ago


Gurgaon, Haryana, India Airtel Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Lead - Wireline Service Delivery


• E2E data circuit delivery within SLA with router & Testing till deemed LOC

• Good understanding of CU/FTTH architecture

• Program management of uplink across PAN India

• Weekly update to business & PMO for wireline deliveries with proactive updates on high revenue & escalated orders

• Weekly review with deployment/operation teams

• % Achievement against monthly delivery target - in terms of revenue and no. of links for all line of business

• Initiate & process creation to reduce constraints.

• eNOC handover process to minimize the rejections

• Alignment with Digitization/Product team for process simplification

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.

We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .

Experience LevelSenior Level
  • Service Delivery Lead

    21 hours ago


    Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Service Delivery LeadKey Responsibilities Ensure processes are geared to meet the customer experience during installation and service recovery of wireline and IWAN project . Analyze partner performance across the zone and implement strategies to ensure performance against set targets. Manage growth through resource planning, maximizing automation and...


  • Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Client Delivery Manager Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your...


  • Gurgaon, Haryana, India Airtel Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    5G Media Delivery Program Management IP Planning & 5G Media Trouble Shooting §Classes of IP address §Identification of IP address §What is a MAC address and how does it work §IP Address Subneting & subnet masks §Introduction to OSI Architecture §Introduction to TCP/IP §Networking Fundamentals §L2/L3 networks §Switches ...


  • Gurgaon, Haryana, India AGAAME Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're looking for a dynamic Head of Service Delivery to lead our wireless telecommunications service operations from end to end. This is a senior leadership role responsible for driving service excellence, ensuring network reliability, and delivering outstanding customer experiences.You'll lead cross-functional teams—including project managers, field...


  • Gurgaon, Haryana, India Cloudologic Full time

    - Cloudologic is a prominent cloud consulting and IT service provider based in Singapore with a deep-rooted presence in India.- Specializing in cloud operations, cyber security, and managed services, our decade-long dedication to high-quality services has earned the trust of clients worldwide.Role Description:- This is a full-time hybrid role for a Service...


  • Gurgaon, Haryana, India Cloudologic Full time

    Company Description :Cloudologic is a prominent cloud consulting and IT service provider based in Singapore with a deep-rooted presence in India. Specializing in cloud operations, cyber security, and managed services, our decade-long dedication to high-quality services has earned the trust of clients Description :This is a full-time hybrid role for a...

  • Delivery Lead

    3 weeks ago


    Gurgaon, Haryana, India Axa XL Full time

    Job DescriptionEssential Responsibilities:- Ensure close relationship management with Product teams and the business, focusing on product specificities, and serve as a key contact for IDA Digital BI product teams.- Regularly collect customer requirements and feedback to drive improvements and contribute to the product roadmap.- Provide advisory and...

  • LCO Service Experience

    24 hours ago


    Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    LCO Service ExperienceReduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement Reduction in Field SRs Implementation of new work ways and...


  • Gurgaon, Haryana, India People Impact Full time

    Role Overview:The Talent Systems Delivery Lead acts as a bridge between product strategy, development, and operationalization. This role is responsible for managing the product backlog, service performance, sprint and capacity planning, and ensuring high-quality delivery across talent-related systems. The individual will work closely with Product Owners,...

  • Service Delivery

    4 days ago


    Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    SME Service Delivery & AssuranceResponsible for fault repair & activities for airtel broadband customers Responsible for KPI delivery as per target & action for continues improvement Responsible for identification of improvement areas for the circle & define corrective actions Responsible for quality of fault repair /workmanship in the circle ...