LCO Service Experience
3 days ago
LCO Service ExperienceReduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement Reduction in Field SRs Implementation of new work ways and Quality of repair Opex and Budget control All work and no play isn't how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work cultureStrong analytical skills Knowledge of technology – ADSL, VDSL etc. Understanding of DSL CPE, TR69 & CAS Experience of handling large team in dotted matrix Knowledge of wireline/broadband/internet business Strong communication skills Qualifications (Education/Work Experience) Done BE/B.Tech with minimum 5 to 7 years of experience Experience LevelSenior Level
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Rural Territory Manager
6 days ago
Gurgaon, Haryana, India Airtel Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRural Territory ManagerKey Deliverables • Cluster identification for cities shortlisted • Market potential assessment & inputs to network planning team on rollout areas • LCO Management: Identification, onboarding, training, billing, new acquisition • Home pass roll out in approved clusters with testing of each network element • LCO training...
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Service Delivery
5 days ago
Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSME Service Delivery & AssuranceResponsible for fault repair & activities for airtel broadband customers Responsible for KPI delivery as per target & action for continues improvement Responsible for identification of improvement areas for the circle & define corrective actions Responsible for quality of fault repair /workmanship in the circle ...
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Customer Service Associate
3 days ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...
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Customer Service Executive
2 weeks ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...
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Head Service Experience
1 day ago
Gurgaon, Haryana, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per yearHead Service Experience ( Broadband - Non Network)Eliminate failures leading to poor experience – bringing down customer's interactions across all channels. Digitizing customers' life cycle journeys to increase self-serve, therefore bring down interactions at assisted channels. Manage Experience & GTM for new system integration (BSS, OSS, FX, NMS,...
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Lead DTH
5 days ago
Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per yearLead DTH Experience: 10-12Year in DTH Field Responsibility • Maintain 100% adherence to the processes and policies of the company • Maintain & derive service level KPI-SLA, Repeat, complaint rate & network improvement plans. • Analyses training gaps and provide inputs to ensure high team productivity • Work towards reducing...
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Studio & Event Operations Manager
3 days ago
Gurgaon, Haryana, India Artsy Experience Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're hiring an Event & Studio Operations Manager to take charge of both studio preparations and on-ground execution at our live gifting stations. This is a hands-on role requiring organization, energy, and a helping nature.In the Studio (Pre-Event):Organize raw materials, bases, labels & packaging.Maintain packing lists, inventory, and accuracy.Coordinate...
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Sales Associate
5 days ago
Gurgaon, Haryana, India Travel n Experience Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionPinwheel Travel and Experience Pvt Ltd, with over a decade of excellence in the travel industry, is your one-stop solution for customized holidays. We offer tailor-made vacations to suit unique preferences, whether it's a tranquil beach escape, adventurous trek, or cultural immersion. Our expertise extends to MICE (Meetings, Incentives,...
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Customer Experience
20 hours ago
Gurgaon, Haryana, India MakeMyTrip Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout The OpportunityRole: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Director - Customer ExperienceLocation: GurgaonAbout The FunctionOur Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...
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BESS Analyst
1 day ago
Gurgaon, Haryana, India ib vogt GmbH Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionEstablished in 2002, ib vogt GmbH is specialized in the Development, Design and Engineering, Financing, EPC and Operation of solar power and provides turnkey solar power plant solutions to investors internationally.As a manufacturer-independent integrated developer, the company focuses on tailor-made solar power plant solutions that...