Hub Incharge
2 days ago
KEY RESPONSIBILITIES
- Roster Planning & execution for delivery executives based on the order trend at the hub.
- Monitor the delivery executives performance, identify low performers & help them to improve their performance through PIP.
- Planning and executing timely dispatches of shipments based on geographical/cluster knowledge.
- Facilitate new hire onboarding, including conducting orientations and training sessions.
- Build and maintain relationships with staffing agencies, job boards, and other recruitment sources.
- Provide real-time support to delivery executives to maintain the best customer experience
BASIC QUALIFICATIONS
- Minimum 2 years of experience in the logistics industry
- Strong management skills & Local geography knowledge
- Strong knowledge of last-mile delivery operations, including delivery executive and driver roles
- Excellent communication and interpersonal skills
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