Technical Moderator for Data Collections

3 days ago

Bengaluru, Karnataka, India Applause Full time US$ 1,04,000 - US$ 2,08,000 per year

Are you a tech savvy individual comfortable using new gear & apps? Do you feel comfortable managing device readiness, troubleshooting device issues and performing diverse help desk activities? If so and you're ready to get started ASAP please review these high level qualifications.

Terms:

  • Role: Technical Moderator
  • Type: Independent Contractor
  • Location: World Trade Center, 26/1, Dr Rajkumar Rd, Malleshwaram, Bengaluru, Karnataka 560055, India
  • Start date: September 1, 2025
  • Duration: Through September 30, 2025
  • Days: Monday to Friday
  • Hours: 8:30 AM to 5 PM IST
  • Language: Native spoken and written Kannada and/or Telugu; professional English
  • Pay rate: $5 USD per hour

Responsibilities:

  • Perform data dumps;
  • Set up testing and moderator rooms with required equipment;
  • Manage the device bank and regularly takes inventory of Applause and client property;
  • Update software/firmware when applicable and tests new builds;
  • Manage the key log;
  • Ensure devices are cleaned; and
  • Related project activities.

Qualifications:

  • HS completion; BS Degree preferred
  • Prior IT/HelpDesk experience
  • Kannada and/or Telugu native fluency; English professional fluency
  • Able to work from the Bangalore office 5 days a week
  • Linux/ADB CLI experience
  • Strong communications skills
  • Customer service experience - IT/hardware/wearables a plus
  • Can follow detailed technical documentation & instructions
  • Problem solving capabilities
  • Be a quick learner
  • Must be dependable

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