Chat Support Executive
4 days ago
Key Responsibilities:
- Handling customer queries on Chat and Inbound calls
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Educate customers on services and processes
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
Qualifications
- Minimum of 1 year of relevant experience as Customer care.
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken Kannada & Telugu
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
Experience:
- Live Chat Support: 1 year (Required)
Language:
- Kannada (Required)
- Hindi (Required)
- Telugu (Preferred)
Work Location: In person
-
Chat Support Executive
11 hours ago
Bengaluru, Karnataka, India Allied Web Designers Full time ₹ 3,60,000 - ₹ 7,20,000 per yearJob Description:We're looking for a proactive and detail-oriented Chat Support Executive to provide real-time support to our customers through chat platforms. The ideal candidate will be responsible for ensuring smooth communication, resolving queries quickly, and maintaining high customer satisfaction. Excellent typing speed and good command over English is...
-
Chat Support Executive
2 weeks ago
Bengaluru, Karnataka, India Drink Prime Full time ₹ 20,00,000 - ₹ 40,00,000 per yearAbout DrinkPrime:DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we...
-
Bengaluru, Karnataka, India Firstsource Full time ₹ 6,00,000 - ₹ 12,00,000 per yearContact person - BhanumathiPlease carry resume along with you for walk in interviewPosition: Chat Process ExecutiveDepartment: Customer SupportLocation: [Bangalore ]Job Summary: We are looking for a Chat Process Executive to handle customer queries and provide support through live chat. The candidate should have good communication skills and basic computer...
-
Chat Support Executive
6 days ago
Bengaluru, Karnataka, India Uncle Delivery Express Full time ₹ 3,60,000 per yearKey Responsibilities:Handling customer queries on Chat and Inbound callsIdentify and escalate priority issues to the Team Leader and Ops TeamActively participate in team meetingsHandle all queries in a polite, professional mannerEducate customers on services and processesAchieve agreed KPIs and ObjectivesAdhere strictly to shift schedulesAdhere to laid down...
-
Bengaluru, Karnataka, India Rajpurkars Status Hospital Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRespond to customer queries in a timely and accurate way, via chat.Identify customer needs and help customers use specific features.Monitor customer complaints on social media and communicate with appropriate departments. Required Candidate profileExcellent communication and problem-solving skills.Good multitasking abilities and time management...
-
Hiring international Chat Support Associate
1 week ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionAbout IntouchCX:IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14...
-
Hiring For Chat
1 week ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and...
-
Chat Support Associate
2 weeks ago
Bengaluru, Karnataka, India Laundryheap Full time ₹ 3,00,000 - ₹ 6,00,000 per yearLaundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14 global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.You'll Make a Difference...
-
International Chat Support Agent
2 weeks ago
Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 2,64,000 - ₹ 2,88,000 per yearJob Opening: International Live Chat Process (US Customer Support)Location: Electronic City – Phase 1, BangaloreSalary: ₹22,000 – ₹28,000 + IncentivesWorking Days: 5 Days | 2 Days OffBenefits: 2-Way Cab FacilityRequirements:Minimum 6 months of experience in International Live Chat or Email SupportExcellent English communication and typing skillsNo...
-
Bengaluru, Karnataka, India 24 7 ai Full time ₹ 30,000 - ₹ 42,000 per yearPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.5 LPA to 3.5LPARoles and ResponsibilitiesProvide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle multiple chats simultaneously while...