
Customer Care Manager
5 days ago
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data Preferred Industries
Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience
5 years and above Critical Experience
System Generated Core Skills
Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills
Consumer Focus Dealer Relationship Management Service Planning
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Customer Care Executive
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Customer Care Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Mahindra & Mahindra Ltd Full time ₹ 15,00,000 - ₹ 28,00,000 per yearResponsibilities & Key DeliverablesAnalyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service...
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Eye Care Professional
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Lucknow, Uttar Pradesh, India beBeeOptometrist Full time ₹ 6,00,000 - ₹ 8,00,000Job DescriptionThe role of an Optometrist is a unique blend of technical expertise and sales acumen.You will play a pivotal role in delivering exceptional customer experiences through eye-checks, dispensing, diagnosis, and sales.You will also be responsible for executing stock takes and SOPs, ensuring seamless operations.We are looking for a skilled and...