Restaurant Captain
2 weeks ago
Core responsibilities
- Guest services: Greet and assist guests, take food and beverage orders, serve guests, and handle all customer queries and complaints.
- Staff supervision and training: Supervise, coordinate, and train front-of-house staff to maintain high service standards.
- Kitchen coordination: Work with the kitchen staff to ensure timely and accurate service.
- Operations management: Manage reservations and seating arrangements, and oversee cleanliness and organization of the dining area.
- Inventory and cost control: Monitor inventory levels and assist with ordering supplies, while also managing costs.
Required skills and qualifications
- Leadership: Ability to lead and motivate a team, with strong organizational and communication skills.
- Customer service: Excellent interpersonal skills, a customer-centric approach, and the ability to remain calm under pressure.
- Problem-solving: Strong conflict resolution skills and the ability to address customer concerns promptly.
- Attention to detail: Being careful and thorough in completing tasks, such as ensuring accurate orders and maintaining cleanliness.
- Experience: Previous experience in a supervisory role within a restaurant is often required. A high school diploma is typical, though a hospitality or culinary education can be beneficial.
Job Types: Full-time, Permanent
Pay: ₹12, ₹28,331.08 per month
Benefits:
- Food provided
Work Location: In person
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