Zonal Sales Manager

3 days ago

Gurgaon, Haryana, India Heads Up For Tails Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role & responsibilities

  • Responsible for overall Business Plan and Expansion of Retail Business
  • Store Expansion - COCO, COFO, FOFO, as applicable in alignment with the Business Plan to achieve defined ROI/IRR
  • Budgeting and overseeing P&L for ensuring achievement of Cost, Expense and Profitability KPIs
  • Define SOPs and drive implementation
  • People & Team Development, Engagement, and overall Employee Satisfaction at Retail Business Level in alignment with the HR Team
  • Pricing, Promotions, Marketing to drive Growth for Retail Stores(Existing and New Stores) and applicable verticals, i.e. Retail Products, Services, Pet Grooming, Vet Care, Events, etc. in coordination with specific Function Leads
  • Creating a go-to-market strategy for all new city launches and drive campaigns to kick off sales.
  • Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed
  • Engage and motivate the team members towards target achievement, customer centricity and better performance, utilizing existing Engagement and RR platforms of the org and work towards building a motivated team at all stores
  • Requires working for 6 days a week
  • Track and analyze Stores and Team members performances on a daily basis and execute measures to enhance performance - includes driving training initiatives with the LD team, individual coaching and mentoring
  • Creating strong relationships with key client stakeholders at both senior and mid-management levels- Identifying and solving team and customers issues strategically

Preferred candidate profile

  • 12-15 Years experience in Retail
  • MBA in Sales & Marketing/Retail/General Management from a Tier 1 Institute (Preferred)
  • Should be a Pet Lover (preferably a Pet Parent) and comfortable with Pets.
  • Effective & Impactful Communication (Written & Verbal).
  • Time Management, Delegation and Decision Making.
  • Negotiation Skills.
  • Leadership Ability to Mentor, Motivate and Coach to Inspire Results.
  • Team player - experience in working coordination with multiple functions.
  • Ambiguity handling.

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