Customer Relations

1 day ago

Mumbai, Maharashtra, India S. Zaveri & Sons Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Customer Relations & Sales Growth Executive

S. Zaveri & Sons — Khar West,

Mumbai

Full-time | 10am–8pm

We are a 75-year-old jewellery brand looking for a smart, energetic candidate who loves talking to customers and driving sales. This is a high-growth, high-activity role with daily targets.

Responsibilities

Serve as the first point of contact for customers through WhatsApp and phone communication.

Present new collections and jewellery designs in a polished, customer-friendly manner to generate interest.

Build and maintain strong customer relationships through consistent, professional follow-ups.

Drive walk-ins and appointments by actively coordinating with interested customers.

Maintain organised customer data (CRM) and ensure every enquiry is tracked and nurtured.

Re-engage past clients by sharing personalised recommendations, offers, and new arrivals.

Coordinate and execute weekly outreach campaigns with the sales and marketing team.

Support overall sales growth by ensuring timely communication and superior customer experience.

Skills Required

Excellent communication

Strong follow-up ability

Comfortable with targets

Basic WhatsApp + phone handling Energetic and hardworking attitude

Retail, jewellery, or telecalling experience is a bonus

What You GetA stable career at a 75-year-old trusted brand

Incentives for performance

Training in jewellery sales

Career growth into Sales / Marketing roles

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Application Question(s):

  • Can you coordinate with customers for appointments?
  • Are you comfortable with targets?
  • How many calls can you make per day?

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