IT Support
2 days ago
About the Role
Were on the hunt for a switched-on, tech-savvy individual whos just as comfortable handling data as they are helping users. Youll be the bridge between our freshly developed application and the real-world data it needs to thrive.
Your role will involve:
- Data entry and migration: Organizing, cleaning, and transferring data from existing systems into our new platform.
- First-level app support: Answering calls, responding to emails, and assisting users with issues, or logging them for further action.
- Future development opportunities: If you have a background or interest in software development, there will be opportunities to get involved as our systems evolve.
If youve got a background or even an interest in software development, thats a big plus. Weve got future opportunities for you to get involved in application development as our systems evolve so you wont be stuck doing the same thing forever.
What Were Looking For
- Background in IT or a related field
- Strong computer literacy and ability to quickly learn new applications
- Excellent spoken and written English
- Prior experience in customer or technical support preferred
- Some understanding of development or coding is a bonus
- Detail-oriented, analytical, and proactive in troubleshooting
Perks
- Work with a supportive, forward-thinking IT team
- Hands-on experience with a new business application
- Growth opportunities in software development and IT systems
- A dynamic environment where your ideas and initiative are valued
If you can figure out what data goes where," communicate fluently with both technology and people, and want to grow your skills beyond support, we'd love to meet you.
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