Senior Process Associate – US Benefits

Job Information

Job Opening ID

ZR_80_JOB

Number of Positions

3

Job Opening Status

In-progress

Date Opened

10/17/2025

Industry

BPO

Job Type

Full time

Required Skills

hands-on expertise in man...

Communication Skills

+2

Shift Type

Night

City

Ambattur

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600058

About Us

Cognet HROis a leading Business Process Outsourcing Services Company providing full range of HR and F&Aservices to US based clients ,With over 17 years of rich experience in Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support. CogNethas been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients. Cognet has been delivering outsourced solutions to the clients around the Globe.

Job Description
Job Title: Senior Process Associate – US Benefits & Enrollment

Location: Ambattur, Chennai

Experience: 5–8 Years

Department: HR Operations / US Benefits

Employment Type: Full-time

About the Role:

We are seeking an experienced Senior Process Associate – US Benefits & Enrollment who has hands-on expertise in managing end-to-end US employee benefits administration. The ideal candidate will be responsible for benefits enrollment, eligibility management, plan changes, and coordination with insurance carriers, ensuring accuracy and compliance with US benefits regulations. This role requires strong process knowledge, attention to detail, and the ability to handle benefits-related queries efficiently.

Key Responsibilities:

• Manage end-to-end US benefits processing including enrollments, terminations, and life event changes.
• Administer health, dental, vision, life insurance, disability, and retirement plans in accordance with company policies and US compliance standards.
• Handle benefits data entry and updates accurately in HR and benefits systems.
• Coordinate with employees, HR teams, and insurance carriers to resolve benefits-related issues.
• Verify eligibility, coverage details, and premium deductions during payroll cycles.
• Conduct regular audit and reconciliation of benefits data between HRIS and carrier systems.
• Assist with annual open enrollment, communication materials, and employee education.
• Ensure compliance with ERISA, HIPAA, COBRA, ACA, and other US benefits regulations.
• Maintain accurate benefits records and generate reports for management and compliance audits.
• Provide excellent employee support and maintain confidentiality in handling personal data.

Required Qualifications:

• Bachelor's degree in HR, Business Administration, or a related field.
• 5–8 years of experience in US benefits administration and enrollment (end-to-end).
• Strong understanding of US benefits laws and compliance requirements.
• Experience using HRIS and benefits platforms (such as ADP, Workday, UltiPro, or similar).
• Excellent analytical, communication, and interpersonal skills.
• Proficiency in MS Excel and report preparation.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Requirements
Preferred Skills:

• Experience supporting US open enrollment and benefits audits.
• Familiarity with multi-state benefit plans and coordination with multiple vendors.
• Exposure to 401(k) administration and benefits accounting reconciliation.

Benefits
Why Join Us:

• Be part of a growing global HR operations team.
• Gain exposure to comprehensive US benefits processes and compliance standards.
• Work in a professional environment that values accuracy, teamwork, and career growth.
• Health, Life insurance and accidental insurance coverage-100% by the employer
• Free cab facility for night shift employees

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