Operations Manager

2 weeks ago

Bengaluru, Karnataka, India Corporate Hierarchy Solutions Pvt. Ltd Full time ₹ 7,00,000 per year

Key Responsibilities

  • Lead day-to-day property operations across company's portfolio
  • Supervise inspection agents during property onboarding, tenant move-ins, and move-outs
  • Manage vendor partners for plumbing, electrical, carpentry, and repair jobs
  • Handle tenant and homeowner escalations with empathy and quick resolution
  • Oversee property refurbishments post tenant exit to ensure fast turnaround
  • Track SLAs, costs, and quality across operations, ensuring consistency and efficiency
  • Build and mentor a strong ground ops team that can scale with company

Requirements

  • Bachelor's degree in Civil Engineering, Construction Management, Facility/Project Management, or related technical field (NICMAR or equivalent background a plus)
  • 4–6 years of experience in site operations, facilities management, hospitality operations, or real estate services
  • Experience supervising technicians/vendors across plumbing, electrical, and carpentry trades
  • Strong technical understanding of property maintenance and repair workflows
  • Ability to manage multiple stakeholders (homeowners, tenants, vendors, team members) with clear communication and ownership
  • Comfort working in fast-paced, unstructured startup environments

Technical Skills

  • Knowledge of property maintenance workflows (civil, MEP, finishing)
  • Familiarity with vendor management systems and SLA tracking
  • Ability to use spreadsheets and basic dashboards to track ops metrics
  • Strong problem-solving mindset with technical grounding

Job Type: Full-time

Pay: Up to ₹700,000.00 per year

Work Location: In person

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