PBWM Controls Oversight Asia

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Knowledge of business areas, products, processes and platforms to be able to assess risk
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank's control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team's operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us a PBWM Controls Oversight Asia

Where you will be required:

• To provide oversight, guidance and support relating to issues management in respect of risk and control issues including quality and adherence to SLAs throughout the issues management process.
• To ensure frameworks are implemented and managed effectively across aligned businesses, functions and horizontals.
• Provide advice, education and awareness relating to issues management as part of continuous improvement and enhanced service framework.
• Driving improved and sustainable controls culture through use of data led relevant indicators to ensure Control Forums are insightful and conversations risk focused, while also overseeing the Control Framework.
• Proactively identify and resolve thematic issues to drive control enhancement opportunities through the use of key data such as Control Reporting & Data insights.
• Manage and coordinate regulatory inputs to control reporting, briefings and relevant governance fora and act as point of coordination and syndication of Regulatory updates and engagements to ensure consistency (as required).

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To be successful in this role, you should:

• Aligned to the Private Bank & Wealth Management Business to facilitate first line governance and assure control effectiveness, including testing and tracking of issue and action plans arising from assurance activity to closure on behalf of the business
• Provide clear articulation of the risk and control landscapes including ability to demonstrate an understanding of control requirements for relevant internal Barclays and external Regulatory policies.  This will include (but is not limited to): Control, Issues, Risk Event and Audit guidance, guidance on Policies and Standards and the oversight and management of risk.
• Act as the point of coordination and syndication of all Control Services, ensuring consistency and quality delivery of the Controls Strategy, Control Frameworks, improvement initiatives and capabilities across each Business, Functions or Horizontals.
• Develop and maintain relationships with senior colleagues and stakeholders - with the ability to effectively challenge risk and control decisions, when needed.

Decision-making and Problem Solving

Navigating complex, often matrix-based environment to make decisions and propose solutions on long standing or emerging control issues to influence stakeholders on the remediation required.  Able to overlay policy and standard requirements with business needs to support the business with solutions for complex risk and control issues.  To be able to look at the bigger picture and take a balanced risk approach.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Essential Skills/Basic Qualifications:

• Strong understanding and knowledgeable on aspects of Enterprise Risk Management Framework (ERMF), Operational Risk Framework (ORF) and Barclays Control Framework (BCF). 
• Experience of working in or within a Control type role / team with the ability to demonstrate a risk management mindset.
• Understanding of Private Banking and Wealth Management business and related regulatory obligations in India

Desirable skills/Preferred Qualifications:

• Effective written and oral communication skills, with the ability to present credibly to senior stakeholders.
• Strong Excel skills including extensive experience in managing large quantities of data, pivots, formulas, Vlookup.
• Strong ability to provide thought leadership through bringing together insight and analysis including external knowledge.
• Extensive working knowledge of operational risk & control processes and practices, including experience in their application across functions.

You will be assessed on your ability to have:

• Highly Curious and inquisitive mind.
• Data driven, able to synthesise recommendations from large and varied sources of data.
• Organised with the ability to prioritise and work under pressure, delivering to tight deadlines and multiple demands.
• Strong ability to collaborate and share best practice at all levels.

Job location is Mumbai.