Analyst Reference Data

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Analyst Reference Data where you will make an impact

• Support onboarding of investment, demat and broking accounts across various back-office and regulatory systems.
• Ensure timely completion of KRA and CKYC activities as per regulatory SLAs and upload requirements.
• Handle client static-data modifications, account updates and account closure requests in line with regulatory guidelines.
• Provide day-to-day operational support to the Front Office and work closely with internal teams.
• Deliver BAU activities within defined SLAs, ensuring zero-error execution and audit-ready documentation.
• Collaborate with IT teams to validate system changes and participate in UAT/system testing.
• Maintain up-to-date process notes as per latest regulatory circulars.
• Engage with internal, concurrent and regulatory auditors during reviews.
• Support strong stakeholder relationships across Front Office, internal colleagues and external auditors.
   

To be successful in this role, you should have

• Excellent command of written and spoken English, with the ability to influence stakeholders at all levels.
• Strong understanding of KYC/AML processes, PMLA guidelines, and client onboarding workflows.
• Knowledge of investment account opening, broking, PMS and demat processes.
• Ability to work in a fast-paced environment with tight deadlines and high accuracy.
• Strong analytical, problem-solving and decision-making skills.
• Ability to collaborate effectively across internal teams and external partners.
• •Good commercial understanding and industry awareness.

Essential Qualifications

• Graduate/Postgraduate degree in any discipline
• Relevant experience in KYC, AML, Client Onboarding, or Wealth/Investment Operations
• Strong understanding of:

1. KYC, CKYC, KRA processes

2. PMLA and regulatory guidelines

3. Risk management and control frameworks   

• Strong communication and interpersonal skills
• Experience in decision-making, solution delivery and multi-team coordination

Desirable Qualifications

• Experience in opening investment, broking, PMS and demat accounts
• Good knowledge of RBI and SEBI guidelines related to client onboarding
• Prior experience supporting onboarding teams within Private Banking
• Experience with system testing or coordination with IT teams

You may be assessed on the key skills relevant for success in role, such as:

• Accuracy, compliance and timeliness of onboarding activities
• Quality of BAU delivery and adherence to SLAs
• Stakeholder management effectiveness
• Quality of documentation and audit readiness
• Problem-solving ability and process improvement initiatives
• Collaboration with IT, Front Office and regulatory teams

Job location is Mumbai.