modular sales
2 days ago
Roles & Responsibilities
Sales Strategy & Performance:
· Set and manage sales targets for the Modular Segment, ensuring that sales goals are achieved or exceeded.
· Analyse sales performance and customer data to identify trends, opportunities, and areas for improvement.
· Lead the sales team in delivering high-value sales pitches, product demonstrations, and consultations that appeal to luxury clients.
· Drive strategies to increase customer acquisition, retention, and cross-selling/up-selling of products.
· Ensure all sales staff are well-versed in modular furniture design, customization options, and luxury market trends to enhance customer service.
Customer Experience & Relationship Management:
· Handle high-profile clients and VIP customers personally, ensuring that their needs and expectations are met or exceeded.
· Train staff to engage with clients in a way that fosters long-term relationships, creating loyalty and repeat business.
· Implement feedback systems to continuously improve customer experience and service quality.
· Oversee after-sales services, ensuring timely delivery, installation, and post-purchase support for modular furniture.
Team Leadership & Development
- Lead, mentor, and motivate store staff, from sales associates to managers, ensuring alignment with the brand's values and high-performance standards.
- Conduct regular training sessions to keep the team updated on product knowledge, luxury customer service techniques, and industry trends.
- Implement performance management practices, including setting clear goals, conducting performance reviews, and offering incentives for exceptional sales results.
- Foster a positive, collaborative, and customer-focused work culture within the store teams.
Job Type: Full-time
Pay: ₹1,500, ₹2,500,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Application Question(s):
- MANDATORY TO HAVE 10+ YRS EXP IN MODULAR SALES AS A MANAGER
Experience:
- TOTAL: 10 years (Required)
Work Location: In person
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