Associate - Data Operations

Pearson: At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.  

Background Information: Shared Services, a captive unit, based out in Noida enables positive changes in performance and stakeholder engagement through a centralized operating model. Shared services is a global function supporting Pearson Higher Education. As a team, we manage a variety of data processes to ensure that data is valid, accurate and compliant with governed rules. We also provide solutioning to business teams if they require changes in the database or in the functionality of any tool. As content continues to proliferate across multiple emerging digital platforms, our team provides resources to enable scalability and cost containment. We also facilitate collaboration between business and technology who contribute to the products.  

Role Description: We are seeking a detail-oriented and analytical professional to join our team in the role of Associate Professional (Data Operations). This role is responsible for ensuring the accuracy, consistency, and integrity of data across systems and workflows. The individual will support data lifecycle management, execute operational processes, and collaborate with cross-functional teams to drive data quality, compliance, and timely delivery. 

Key Responsibilities: 

Manage end-to-end data entry, updates, and maintenance across internal platforms and systems. 

Monitor data quality, identify anomalies or discrepancies, and take corrective actions as needed. 

Support the creation, tracking, and maintenance of item/product/master data or other key business datasets. 

Partner with cross-functional teams to ensure timely and accurate data inputs aligned with business rules and timelines. 

Document and optimize data operational processes to enhance efficiency and consistency. 

Conduct routine audits and validation checks to ensure data compliance with internal standards and policies. 

Assist in onboarding new tools or systems related to data operations, including testing and training. 

Education, Qualifications & Functional Competencies  

Bachelor's degree in Business, Information Systems, Data Science, or related field. 

4+ years of experience in data operations, data management, or related roles. 

Strong proficiency in Excel 

Experience with data entry and governance 

Strong attention to detail and a commitment to data accuracy. 

Excellent organizational and communication skills. 

Ability to work independently as well as part of a team in a fast-paced environment. 

  Core Behavioural Competencies:  

Essential:   

Ability to work collaboratively as a team   

Flexible to adapt changes and a strong customer focus  

Good personnel management skills with ability to understand business processes and execute routine work.   

Should have flexibility to work with international teams where there are multiple time zones to balance  

Confident, enthusiastic, curious and result driven  

Desired:   

Flexible to change and adapt new ways of working  

Should be able to work with diverse stakeholders of varied cultural backgrounds