Cloud Operations Analyst
2 days ago
Enterprise Technology Infrastructure, Platforms & Services (ETIPS) is leading the modernization of UnitedHealth Group legacy and on-prem landscape with a thoughtful migration to the cloud to help create more flexibility for speed and stability for end users. As the owner of ETIPS technology portfolio, we are exploring new ways of delivering these investments and seeking a strategic partnership to co-deliver and accelerate our ambitious and innovative agenda. The vendor will provide technology services for Core Technology components.
ResponsibilitiesResponsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.
Responsible for understanding business requirements, creating user stories, assisting with system troubleshooting, implementations, and software updates.
Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
Coordinates tasks departmental/interdepartmentally to support non-clinical applications.
5.Works in a multidisciplinary environment to help maintain a stable and functional software application.
Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
This position has an on-call rotation schedule that requires immediate off-hours response.
Actively maintains education and cross-training on all departmental areas of expertise.
Summary:
Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IT Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IT and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The Application Analyst designs system components, write specifications, define solutions, perform system build and create system level documentation." India "
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)
6+ years of business or system analyst experience
4+ years of experience as a Microsoft Power Automate Cloud and Desktop SME
4+ years of experience delivering scalable solutions on Microsoft Azure services and its integration capabilities such as Data Factory and Fabric
4+ years of experience leading requirements sessions with stakeholders and executive updates with senior leaders.
Demonstrated ability to understand operational workflows and translate them into functional requirements for development teams
Strong critical thinking and analysis skills
Strong communication, collaboration, and teamwork. Ability to effectively convey technical concepts to both technical and non-technical stakeholders.
Experience learning new applications and adapt quickly when given new assignments
SkillsMust have
Cloud experience: AWS/AZURE/Google/Oracle, Terraform
Cloud developer, architect
Cloud architecture and networking
Cloud development, infrastructure as code and automation/deployment
Nice to have
Cloud Certifications (AWS, Azure, GCP)
CCSP
Terraform Certification
OtherLanguages
English: C2 Proficient
Seniority
Regular
Remote India, India
Req. VR-116693
Other Vendor specific (Quantum, Coremont etc.)
HLS & Consumer industry
03/09/2025
Req. VR-116693
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