JIRA Administrator

1 week ago

Pune, Maharashtra, India Flynaut Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Position Summary:

Flynaut is seeking a detail-oriented and technically proficient JIRA Administrator to manage and optimize our Atlassian JIRA platform, supporting seamless project tracking, agile delivery, and cross-functional collaboration. This role will play a key part in ensuring the integrity, performance, and customization of our JIRA ecosystem across various departments.

Key Responsibilities:
  • Administer, configure, and maintain JIRA projects, workflows, permission schemes, issue types, custom fields, and screen schemes.
  • Work closely with project managers, developers, and QA teams to optimize JIRA usage for Agile/Scrum and Kanban methodologies.
  • Create and manage dashboards, filters, JQL queries, reports, and automation rules to support project transparency and performance tracking.
  • Integrate JIRA with Confluence, Bitbucket, and other third-party applications/tools.
  • Monitor system performance, usage, and licenses to ensure optimal uptime and user satisfaction.
  • Perform user management, access control, and role provisioning in alignment with company policies.
  • Implement best practices for JIRA data security, backup, and disaster recovery.
  • Support internal teams with training, documentation, and troubleshooting of JIRA-related issues.
  • Lead or support JIRA-related projects and migration efforts, if needed.
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of hands-on experience as a JIRA Administrator (preferably in a SaaS or digital agency environment).
  • Strong understanding of Agile methodologies and JIRA's role in project lifecycle management.
  • Proficient in JIRA Query Language (JQL) and experience with ScriptRunner, Automation for JIRA, or similar add-ons.
  • Experience in JIRA-Confluence integration and plugin management.
  • Familiarity with user provisioning and permission management.
  • Strong problem-solving, analytical, and communication skills.
Preferred Skills:
  • Atlassian certification (e.g., ACP-100) is a plus.
  • Experience with Atlassian Cloud administration.
  • Basic scripting knowledge (e.g., Groovy, Python) is advantageous.
  • Exposure to CI/CD pipelines and DevOps environments.

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