Sales & Service Head – Construction Equipment

6 days ago

Nagpur, Maharashtra, India My Placement Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description: Sales & Service Head – Ahmedabad
Position Overview

Lead the Sales & Service vertical in the Ahmedabad region, overseeing four tyre brands—Mahindra, Fiori, CP, and BKT—with a focus on clients in the construction industry. Reporting to senior leadership, you'll drive growth, channel performance, and service excellence across these brands.

Location

Ahmedabad, Gujarat, India

Experience Required
  • 8–10 years of proven track record in sales and service leadership.
  • Strong background in the construction industry, particularly dealing with off-highway/OHTR tyre sectors.
Key Responsibilities
Sales Leadership
  • Develop and execute a regional sales strategy for Mahindra, Fiori, CP, and BKT tyre portfolios.
  • Establish and manage relationships with dealers, OEMs, and end-users in the construction and heavy equipment sectors.
  • Track, forecast, and drive sales volume and market share across all four brands.
  • Analyze competitor activities and define effective go-to-market strategies.
Service Excellence
  • Oversee the service network and delivery infrastructure for all brands.
  • Implement standardized service processes and systems across dealerships.
  • Set and monitor dealer performance, CSAT, and service quality targets.
  • Lead trainings for service mechanics and channel partners, ensuring consistent technical and customer experience standards.
  • Optimize the sales of spare parts and services to enhance channel profitability.
Channel & Dealer Management
  • Build secondary sales/service networks in untapped sub-territories.
  • Partner with dealer teams to improve capacity planning and operational efficiency.
  • Coordinate dealer audits, performance reviews, and drive innovation in service and sales processes.
Team Leadership
  • Mentor and develop a high-performing team of sales and service professionals.
  • Foster a customer-focused, data-driven, and outcomes-oriented culture.
  • Collaborate closely with corporate teams—Product, Marketing, and CRM—to align strategies and feedback loops.
Qualifications
  • Bachelor's in Engineering (Mechanical, Automobile, Agriculture), Commerce, or related field.
  • MBA or similar postgraduate degree preferred.
  • Strong analytical, communication, and strategic planning skills.
Why This Role Matters
  • Opportunity to lead and scale multi-brand operations in a dynamic industrial hub.
  • Play a pivotal role at the intersection of sales and service, blending technical expertise with commercial leadership.
  • Build impactful relationships with leading equipment OEMs and construction players.

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