Collection/Recovery Manager

2 days ago


Jeedimetla Hyderabad, India SVS Enterprises Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Summary:We are looking for a Team Leader experienced in Debt Recovery and Collection to lead our collection team and ensure timely recovery of outstanding dues. The ideal candidate will have hands-on experience in managing telecallers and field executives, setting collection targets, and ensuring compliance with company policies and regulatory guidelines.

  • Key Responsibilities:Supervise and manage a team of collection agents / telecallers / field executives.
  • Assign and monitor daily, weekly, and monthly recovery targets.
  • Develop and implement strategies for effective debt recovery.
  • Handle high-value or difficult accounts and negotiate settlements directly with customers.
  • Track team performance and ensure achievement of recovery KPIs.
  • Ensure all recovery processes comply with RBI and company regulations.
  • Maintain accurate MIS reports, collection dashboards, and payment records.
  • Train and motivate team members to improve productivity and communication.
  • Coordinate with the accounts, legal, and customer service teams for dispute resolution.
  • Identify and escalate potential risk accounts in a timely manner.


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