Service Sales Engineer

7 days ago

Kasargode Kollam Kottayam, India Cyrix Health Care Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities:

  • Promote and sell annual maintenance contracts (AMCs), comprehensive maintenance contracts (CMCs), and installation & calibration services for biomedical equipment.
  • Identify and develop new service business opportunities in existing and prospective customer accounts.
  • Generate leads through market research, cold calling, and site visits to hospitals, diagnostic labs, and clinics.
  • Prepare technical and commercial proposals in line with customer requirements.
  • Work closely with the service delivery team to ensure quality and timely execution of services sold.
  • Maintain and grow relationships with biomedical engineers, hospital administration, and procurement departments.
  • Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
  • Keep track of service contracts, renewals, and upsell opportunities.
  • Maintain accurate records of client interactions and sales activities using CRM tools.
  • Stay updated on product developments, competitors, and industry trends.

Key Skills and Competencies:

  • Strong knowledge of biomedical equipment, their functionality, and servicing needs.
  • Proven ability in service sales, especially in healthcare or medical devices.
  • Excellent communication, negotiation, and presentation skills.
  • Customer-focused attitude with strong relationship-building capabilities.
  • Self-motivated, target-driven, and capable of working independently.
  • Familiarity with CRM tools and basic reporting (Excel, PowerPoint).

Qualifications:

  • Bachelors degree in Biomedical Engineering, Electronics, Life Sciences, or a related field.
  • 1-5 years of experience in sales or service of medical/diagnostic equipment.
  • Experience with equipment like ventilators, patient monitors, analyzers, or imaging devices is an added advantage.
  • Willingness to travel extensively within the assigned region.

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