Technology Service Analyst, AS

5 hours ago


Pune, Maharashtra, India f366cb04-0d4c-485f-8480-e3fdc03f3e77 Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About The Role : 

Job TitleTechnology Service Analyst, AS

LocationPune, India

Corporate TitleAS

Role Description

- You will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services subdivision.
- Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

Your key responsibilities

- Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model
- As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions
- Escalation, Management, and communication of major production incidents
- Liaising with development teams on new application handover and 3rd line escalation of issues
- Application rollout activities (may include some weekend activities)
- Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them.
- Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
- Update the RUN Book and KEDB as and when required

Your skills and experience

- Good experience in Production Application Support and ITIL Practices
- Very good hands-on knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries.
- Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, tools for automation (RPA, Workload, Batch)
- Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
- Excellent Team player and People Management experience is an advantage
- Bachelor's degree (Economics, Business Administration, Finance preferred). Master's degree a plus.
- Previous relevant experience in Banking Domain
- 5+ years' experience in IT in large corporate environments, specifically in the production support.
- Operating systems (e.g. UNIX, Windows)
- Understanding on environments
- Middleware (e.g. MQ, WebLogic, Tomcat, Jboss, Apache, Kafka and similar)
- Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL)
- Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics

Nice to have

- Cloud servicesGCP
- Experience with automation solutions (Ansible, Jenkins/Groovy, Python, Java)



  • Pune, Maharashtra, India Deutsche Bank Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role DescriptionYou will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services subdivision.Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology.Your key responsibilitiesActing as a Production...


  • Pune, Maharashtra, India Reval Analytics Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Employment Type: Full-timeExperience: 1-2 yearsIndustries: Financial ServicesDesignation: Client Service AnalystJob Description:Client Service Analyst needs to work on various financial models received from company IR (Investor Relations) team, which will be used to derive the consensus model.Each analyst model will be prepared using different financial...


  • Pune, Maharashtra, India GoAsia Talent Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    GRC Technology Analyst Our site in India is seeking a GRC Technology Analyst to join our team. The Technology Analyst role is responsible for managing and enhancing our organization's cybersecurity risk management and compliance programs.What You'll Do: ​Manage and Enhance GRC Tools: Administer and optimize the use of GRC platforms to streamline risk...

  • Service Desk Analyst

    2 weeks ago


    Pune, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    IT Service Desk OperationsAtleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT Infrastructure.Work in any shift (24*7)ITIL KnowledgeUnderstanding and knowledge on IT Infrastructure.Act as Single point...

  • Technology Analyst

    2 weeks ago


    Pune, Maharashtra, India Vlaunchu Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Job Title: Technology AnalystLocation: PuneJob Level: JSL 4ABudget: Up to 20 LPAJob Responsibilities:Design, develop, and maintain applications using Java platforms.Work with Java, JSP, XML, jQuery, Struts, Spring MVC, Spring Boot, Microservices, Angular 6, Postgres/Oracle DB, Jenkins in Agile environments.Experience with Rules Engine (Drools) and...


  • Pune, Maharashtra, India Fiserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Python Developer

    2 weeks ago


    Pune, Maharashtra, India AS Technology Corporation Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Responsibilities:Design and Architect Scalable Python-based Systems: Develop architectural blueprints, define system components, and ensure alignment with business requirements.Engage in daily, hands-on development of code: Actively participate in coding, debugging, and refining Python applications and APIs to ensure high-quality deliverables and continuous...


  • Pune, Maharashtra, India Perfect Fit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...


  • Pune, Maharashtra, India Zinnia Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Who We AreZinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three...


  • Pune, Maharashtra, India Zinnia Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three...