Assistant Manager

Position Title: Canteen Manager / Food Service Manager

Department: Administration / Hospitality

Job Summary

We are seeking an experienced and organized Canteen Manager to oversee the daily operations of the Sreenidhi food court/canteen. The ideal candidate will ensure the efficient preparation and service of high-quality, hygienic food to students, faculty, and staff. You will be responsible for inventory management, staff supervision, financial reporting, and maintaining strict health and safety standards.

The goal is to provide a seamless dining experience that supports the well-being and satisfaction of the campus community.

Key Responsibilities

1. Operational Management

• Oversee the entire dining operation, ensuring food is ready and served promptly during peak breakfast, lunch, and snack hours.
• Plan and coordinate daily menus (South Indian, North Indian, Snacks, Beverages) ensuring variety and nutritional balance.
• Monitor portion control and food presentation to ensure value for money.
• Manage catering for special campus events, meetings, and VIP visits.

2. Staff Supervision

• Manage a team of cooks, kitchen helpers, servers, and cleaning staff.
• Create weekly staff rosters and manage shifts to ensure adequate coverage during rush hours.
• Train staff on food safety, customer service, and equipment handling.
• Handle staff discipline, attendance, and performance reviews.

3. Inventory & Procurement

• Responsible for the procurement of raw materials, groceries, and vegetables from approved vendors.
• Maintain optimal stock levels to prevent shortages while minimizing wastage (perishables).
• Conduct regular stock audits and report on discrepancies or pilferage.
• Manage vendor relationships and negotiate prices to ensure cost-effectiveness.

4. Health, Hygiene & Safety

• Strictly enforce FSSAI guidelines and hygiene standards in the kitchen, storage, and dining areas.
• Ensure regular pest control, deep cleaning schedules, and waste disposal protocols are followed.
• Monitor the maintenance of kitchen equipment (stoves, grinders, cold storage) and schedule repairs immediately when needed.

5. Financial Management

• Oversee the billing counter/POS system and ensure accurate cash handling.
• Prepare daily and weekly sales reports to be submitted to management.
• Analyze food costs vs. sales to ensure profitability (or adherence to subsidized budget limits).

Requirements & Qualifications

Education:

• Bachelor's degree or Diploma in Hotel Management, Catering Technology, or Business Administration is preferred.

Experience:

• 3–5 years of experience in food and beverage management, preferably in an institutional canteen, college cafeteria, or high-volume industrial catering.

Skills:

• Language: Proficiency in Telugu and Hindi is essential for managing staff; working knowledge of English is required for reporting.
• Strong leadership and conflict resolution skills (able to handle student/staff feedback calmly).
• Knowledge of food safety regulations (HACCP/FSSAI).
• Basic computer literacy (Excel, Billing Software).

Key Performance Indicators (KPIs)

The Canteen Manager's success will be measured by:

• Customer Satisfaction: Low complaint rate regarding food taste and hygiene.
• Speed of Service: Reduction in queue times during peak breaks.
• Cost Control: Keeping food wastage under [X]% and strictly adhering to the budget.
• Hygiene Score: Passing internal and external health inspections.

Working Conditions

• Must be willing to work early mornings or split shifts depending on campus timings.
• This role requires standing for long periods and moving through hot kitchen environments.

Job Types: Full-time, Fresher

Pay: ₹120, ₹240,000.00 per year

Benefits:

• Food provided

Work Location: In person