Quality Analyst
2 days ago
Job Description:
Mandatory:
Excellent verbal and written communication skills.
Strong analytical and observational skills.
Experience with QA tools and scorecards.
Familiarity with support workflows, ticketing systems, and ITIL practices.
Ability to deliver constructive feedback and coaching.
Prior experience in a support or service desk environment.
Good to Have:
Proficiency in Google Workspace tools (Gmail, Docs, Sheets, Meet, etc.).
Exposure to Google product ecosystem (Gemini app, Notebook LLM, AppSheet, etc.).
Knowledge of quality frameworks (e.g., Six Sigma, COPC).
Google Workspace Administrator certification is a strong advantage.
Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Support Executive
Job Id
372738
Desired Skills
Quality Analyst
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
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