Call Quality Analyst

Job Purpose:The Call Quality Analyst is responsible for monitoring, evaluating, and improving the quality of calls handled across various languages by Prayer Intercessors. The role ensures consistency, empathy, and excellence in every call, aligning with the ministry's communication standards and values.Key Responsibilities:Listen to and evaluate...

The Quality Analyst is responsible for monitoring and evaluating the quality of inbound and outbound calls, chats, and emails handled by the operations team. The role ensures that customer interactions are aligned with company standards, compliance requirements, and client expectations. The QA will provide actionable feedback, identify training needs, and...

THIS IS NOT A TECHNICAL QA ROLE.Company DescriptionError Makes Clever is a dynamic edtech startup based in Chennai, specializing in providing technology education in the Tamil language. Our mission is to empower students and professionals by delivering accessible and clear lessons on corporate technologies. With a thriving online community and a growing user...

Company DescriptionError Makes Clever is a dynamic edtech startup based in Chennai, specializing in providing technology education in the Tamil language. Our mission is to empower students and professionals by delivering accessible and clear lessons on corporate technologies. With a thriving online community and a growing user base, we are committed to...

Job Title: QA Analyst – FresherLocation:Onsite – ChennaiEmployment Type:Full-TimeAbout the Role:We are looking for a passionate and detail-orientedQA Analyst (Fresher)to join our growing team in Chennai. The ideal candidate should have a keen eye for detail, a problem-solving mindset, and a basic understanding of software testing concepts. This is an...

Job descriptionGreetings from Prochant India Pvt LtdWe are currently hiring for the position of Quality Analyst. This is a great opportunity for experienced professionals in US healthcare with a strong background in AR calling and quality assurance.Position: Quality AnalystExperience: Minimum 4 years in US Healthcare as an AR Caller (QA experience is...

Role & responsibilitiesOperationally responsible for performing an independent quality assurance on the completed files for CLD OperationsQA Analyst is expected to align with all the existing & new SG KYC policy procedure.100% Accuracy on the reports shared with operations and dashboard.Staff must assist their managers (and each team member) in their mission...

Quality Analyst / Software QA EngineerLocation: Chennai (Full-Time, On-site)Industry: Information Technology / Software DevelopmentExperience: 3-6 years About the Role We are seeking a skilled Quality Analyst (QA) with 36 years of experience in software testing and quality assurance. The ideal candidate should have strong analytical skills, a...

Role & responsibilitiesTo be well versed with representment services subject knowledge, systems knowledge -access to various portals and applications. To keep abreast of Process/Client updates.To do sampling based on the case counts and case levels and analyze the disputes fairly.To calibrate the cases and categorize errors into respective filters Critical...

Job Title: Quality Analyst (Civil Engineering)Department: Quality Assurance / Quality Control (QA/QC)Reports To: Quality Manager / Project ManagerLocation: OragadamExperience Required: 2–8 years (depending on level)Job Summary:The Quality Analyst (Civil) is responsible for ensuring that all civil construction activities comply with design specifications,...