Customer Support

Job Description: We are looking for a Software Support Executive who can work in a team as well independently and servers to address technical issues relating to software implementation, function, and upgrades. Carrying expertise in resolving customer complaints or problems and create product problem reports and troubleshooting documents for each issue. Work...

Job Summary:We are seeking a highly motivated and customer-centric Customer Care Manager to lead and enhance our client service operations within the dynamic environment of a stock broking firm. The ideal candidate will possess strong soft skills, patience, active listening, and a problem-solving mind-set. They will be responsible for managing a team of...

Carry out customer order management process and update customer upon their shipment details. - Coordinating with the courier agencies for order deliveries & sales returns - Coordinating with the sales team and accounts team regarding payment and invoices - Carry out website backend operation work such as order management on our website, punch order in...

**Job Title**: Customer Relationship Executive **Function**: Service **Reporting To**:HOD **Base Location**: Surat **Work Mode**:Work From Office **Education**:Bachelor's degree in Marketing **Experience (in years)**:0 to 5 years **Notice Period**:Immediate **No. of Vacancy**: 01 **Role Overview**: The Customer Relationship Executive ensures...

Job Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...

Key Responsibilities: - Act as the first point of contact for business partners and franchisee queries related to accounts, operations, KYC, product support, and other service requests. - Resolve issues related to client onboarding, demat account processing, trade execution, payouts, etc. - Coordinate with internal departments such as compliance,...

Experience : Fresher to 6 month Only **Female** preferred. Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints -...

Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly understanding client’s requirement. - Provide...

As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service. **Key Responsibilities**: - **Product Knowledge**: Develop a deep understanding of our products to assist customers in making informed...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...